ServiceNow Developer-ITOM/ITAM/GRC-3-6 years

1 week ago

Noida, India Judge India Solutions Full time

ServiceNow Developer –ITOM/ITAM & GRC/IRM



Role – Lead ServiceNow Enginee

rCategory – IT Services & Consultin

gExperience – 3-6 years of working on ServiceNow platform (ITOM/ITAM/GRC)

.Location – Delhi/NCR (Preferred), Bangalore, Hyderaba


d
A Lead ServiceNow Engineer is a key technical contributor responsible for designing, developing, managing, and maintaining solutions. Review and analyze complex multi-faceted, larger scale, or longer-term Specialty Software Engineering challenges that require in-depth evaluation of multiple factors, including intangibles or unprecedented factors. Strategically collaborate and consult with client personne


l.
Key Responsibiliti


  • es:
    System Design and Architect    ure: Responsible for designing and architecting ServiceNow solutions that align with business requirements. Lead must understand the platform's capabilities and limitations to design scalable and efficient soluti
  • ons.Requirement Gathering and Analysis: Collaborating with stakeholders, including business analysts, project managers, and end-users, to analyze requirements for ServiceNow implementations. Lead will be responsible for requirements to be correctly translated into technical specifications and soluti
  • ons.Customization and Configuration: Customize and configure the platform to meet specific business needs. This involves creating new modules, workflows, business rules, UI pages, and integrations with other systems. Lead will also be responsible for guiding the team into configuration and customizat
  • ion.Integration and Data Migration: Integrating ServiceNow with other third-party applications and systems is a crucial aspect of the job. Lead should design and implement integration solutions and manage data migration when requi
  • red.Development and Scripting: Lead will be accountable for validating and verifying the scripts and code (JavaScript, Glide API, etc.) for ServiceNow applications and enhancements developed by the team. Lead may be required to develop the scripts and code in case the team members are una
  • ble.Secure Coding: Ensuring that ServiceNow implementations adhere to security best practices and compliance standards. This includes managing user access, data protection, and handling sensitive informat
  • ion.Performance Optimization: Optimizing ServiceNow performance and monitoring system health to ensure smooth and efficient operat
  • ion.Troubleshooting and Support: Providing technical support to resolve issues related to ServiceNow configurations, customizations, and integrati
  • ons.Documentation: Preparing detailed technical documentation, including architecture diagrams, system designs, and implementation guideli
  • nes.Team Management: Provide guidance to team members on technical issues, bug fixes and formulating solutions. Should be able to review the work done by team memb


ers.
Required Sk

  • ills:ServiceNow Expertise (Hands on IRM Suite is MUST): Hands-on experience of working on ServiceNow platform, complete IRM Suite (Policy & Compliance, Audit Management, Third Party Risk Management, etc.) ITOM modules such as discovery, event management, service mapping, compliance configuration, Orchestration, Virtual Agent, Now Mobile, UI Builder, Designers, Automated Testing Framework and Performance Anal
  • yticsServiceNow Expertise (Hands on ITOM Suite & CMDB/CSDM is MUST): Hands-on experience of working on ServiceNow platform, at least 2 ITOM Suite modules (discovery, event management, service mapping, compliance configuration), at least 2 ITAM Suite modules (HAM, SAM, EAM, APM, CCM, Contact Management, Procurement, Licensing), Orchestration, CMDB/CSDM, Virtual Agent, Now Mobile, UI Builder, Designers, Automated Testing Framework and Performance Analy
  • tics.Integrations (designed & implemented minimum 3 integrations): Experience in Integration Hub, Rest API, SOAP, eBonding etc. Integrating Jira, Azure, Microsoft Teams, MS Outlook, Office365, Mappedin, and third-party
  • apps.Technical Skills: Proficiency in JavaScript, Glide API, HTML, CSS, and other relevant web technolo
  • gies.Domain Knowledge: Familiarity with Governance, Risk and Compliance management (GRC) framew
  • orks.Communication and Collaboration: Strong communication skills and the ability to collaborate effectively with business stakeholders and development t
  • eams.Problem-Solving: Analytical mindset and the ability to identify and solve complex technical challe


nges.
Technology awar

  • eness:Platform: ServiceNow San Diago and later re
  • leasesFrameworks: CI-CD /
  • CSDM,Database: MongoD
  • B, SQLProgramming: Core Java, Angular, Re
  • actJS,Deployment/Project Management: Concepts of Waterfall, Agile, Scrum,


DevOps
Qualifi

  • cation:Graduation in Information Technology/Computer
  • ScienceCertifications (MUST HAVE): ServiceNow Certified Application Developer (CAD), ServiceNow Certified Implementation Specialist (CIS – R
  • C/TPRM)Certifications (Good to have): ServiceNow Certified Application Specialist (CAS - PA), ServiceNow Certified Implementation Specialist (CIS – DISC, EM, SM,HAM,SAM, APM), Micro Certifications related to ITOM or IRM
  • suitesWorking experience with Fortune Cu


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