(Only 24h Left) Assistant Manager
2 weeks ago
Responsibilities:
This role reports to the Manager - Operations
- Lead and motivate the menu team to maintain productivity and efficiency.- Ensure all tasks are completed within deadlines.- Oversee workflows and implement standard operating procedures.- Continuously improve processes to reduce errors and increase speed.- Handle data entry, reporting, and database management.- Ensure accuracy and compliance with regulations.- Act as a liaison between the back-office and other departments to ensure a seamless workflow.- Handle escalations when necessary.- Monitor team performance to ensure adherence to quality standards.- Resolve issues and provide coaching or training as needed.- Plan and manage resources, including scheduling and shift management.- Ensure adequate team coverage at all times.
Requirement:
The below are the skills that are needed,
- Ability to analyze data and reports, identify trends, and make data-driven decisions.- Experience in guiding a team, providing feedback, and managing performance.- Familiarity with tools such as spreadsheets, presentations, databases, or industry-specific software.- Ensures accuracy in work processes and data management.- Can quickly resolve issues and manage crisis effectively.- Ability to communicate clearly and effectively, ensuring smooth interactions across departments.- Require C1 score in British Council App - Core, Speaking & Written test
Experience:
- Minimum of 3 years of experience as Assistant Manager- Should be flexible in working in rotational Shifts and rotational week offs- Six Sigma certification is an added advantage
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