Group Lead, GBS

5 days ago

Ahmedabad, India The Kraft Heinz Company Full time

Description An experienced and strategic leader as the Group Lead, GBS - Strategy & Execution for our Global Business Services (GBS) department. He/she will play a critical role in driving the overall strategy, operations, and performance of the GBS organization. As a trusted advisor to the Head of GBS, this individual will provide leadership, guidance, and support to ensure the effective execution of GBS mission and objectives. This role will also be responsible for building the strategy for Landlord teams in our GCC's and align with the business functions on the ways of working and partnership with GBS. 1. Strategic Planning and Execution: Collaborate with the Head of GBS to develop and implement the department's strategic plan, aligning with the company's overall business objectives. Using the OKR framework. Establishes the 1Y and 3Y planning routines.2. Management System: Oversee the GBS overall management routine in line with KHMS. Responsible for all GBS wide management routines like Monthly MPR, Quarterly OKR review, Stakeholder Reviews, Finance MPR, Business Value KPI tracking etc;3. Supplier Performance Management: Ensures the right contractual governance is in place across GBS and the SLAs, Credits and D&Os are being tracked across key supplier contracts.4. Target Setting and Management. Responsible for yearly MBO setting across GBS and the management routine to track and monitor MBOs.5. Project Management: Lead and coordinate cross-functional GBS wide support projects and initiatives, monitoring performance through KPIs and dashboards, driving results and ensuring timely completion.6. Landlord Model governance. Establishes and manages the Landlord model governance7. GBS Communication Strategy & Implementation8. GBS Branding internally - OKR socialization & internal brand build up Bachelors Degree in Business or related field Experience in a strategic planning or business operations role, with a focus on developing and implementing departmental or organizational strategiesProven experience in managing cross-functional projects and initiatives, with a track record of driving results and meeting deadlinesExperience in stakeholder engagement, with the ability to communicate effectively with senior leaders, teams, and external partnersExperience with management systems and routines, including OKR framework, MPR, and KPI trackingExperience in supplier performance management, contract governance, and SLA managementExperience in project management, with a focus on driving results and ensuring timely completionExperience in a GBS or shared services environmentFamiliarity with Kraft Heinz's management systems and routines (KHMS)Experience with branding and internal communications Location(s) Ahmedabad - Venus Stratum GCC

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