Sr. Program Manager, Local Shops

2 weeks ago

Bengaluru, India myGwork Full time
This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
DESCRIPTION:
Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you.
The Local Shops team in India is looking for a Senior Program Manager to own and drive scale-up of categories and critical customer-focused initiatives. The person who joins this team must share our passion and commitment for serving customers while also making Local Shops a preferred fulfilment channel for Heavy & Bulky and Emerging whitespaces categories. She/he must be able to balance thinking big, working with ambiguity while driving speed of experimentation. We are looking for self-starters with strong analytical skills and result-orientation who can make and execute independent, data-driven decisions and work with senior stakeholders across borders, both internally and externally.
Working in a dynamic environment, you will be responsible for formulating a strategy for your set of businesses , identifying and driving key flywheel inputs for the business and working with key stakeholders to influence product roadmap. You will be responsible for the topline and input delivery for your set of business. The ideal candidate will possess a demonstrated ability to think strategically about business, product, and ecommerce challenges,
To be successful in this role you will have superior communication, presentation and organizational skills. Operating in a fast-moving and sometimes ambiguous environment you will work autonomously taking full control and responsibility for hitting business objectives. This role provides opportunities to develop original ideas, approaches, and solutions in a competitive and ever changing business climate.
Specific responsibilities include the following:
- Formulating long term road map for the categories the person is responsible for.
- Engage with internal and external customers/teams to improve products and business processes.
- Identify specific prospects/partners to approach, communicate the specific value proposition for their business and use case, and establish long-term, successful partnerships.
- Develop strategy to acquire sellers across focus categories
Personal attributes and competencies:
- Demonstrated intense customer focus.
- Demonstrated highest level of integrity, intellectual honesty, and strong work ethic.
- Sharp, analytical, and thoughtful. Has sound judgment and ability to be right a lot. Thoroughly thinks through problems to come up with solutions. Applies fair and consistent criteria. Gathers the right input/data. Uses intuition. Is decisive. Makes good decisions when analysis of data is not sufficient to reach a conclusion.
- Proven ability to successfully thrive in an ambiguous environment and changing market conditions.
- Simplifier but at the same time things big, takes smart risks, is innovative and can think out of the box. Develops original ideas, approaches, and solutions to typical, unusual, or difficult situations or problems.
- Takes initiative. Doesn't wait to be asked. Plans efficiently while avoiding analysis paralysis.
- Consistent effort, intense commitment, and willingness to go above and beyond when needed.
- Strong team player, acts like an owner, and ultimately focused on delivering results with high standards.
BASIC QUALIFICATIONS:
- 5+ years of working cross functionally with tech and non-tech teams experience
- 5+ years of program or project management experience
- 5+ years of delivering cross functional projects experience
- Experience defining program requirements and using data and metrics to determine improvements
PREFERRED QUALIFICATIONS:
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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