Lead - M365/Office 365

2 days ago

Bengaluru, India ITSS Full time

Company Description

With over two decades of expertise, ITSS, a preferred partner of Temenos, has delivered integrated global banking software solutions to 240+ banks and financial institutions across Europe, Africa, the Middle East, Asia, and Latin America. Certified as the Global Infinity Delivery Partner of Temenos in 2023, ITSS is committed to helping banks navigate digital transformation, enhancing core and digital banking infrastructure. Headquartered in Geneva, with 23+ strategically located offices, ITSS leverages Temenos platforms to provide transformational solutions across Retail, Corporate, and Wealth verticals. Recognised as the Embedded Finance Partner of the Year by CIO Outlook, our certified specialists ensure the adoption of customer-centric processes in the banking and fintech industries.

Role Description

This is a full-time on-site role located in Bengaluru for a Lead - M365/Office 365. The Lead will be responsible for overseeing the deployment, management, and optimization of Microsoft 365 services. Daily tasks include managing user support, ensuring security compliance, implementing updates, and training staff on M365 features. The Lead will also collaborate with cross-functional teams to improve system performance and user experience.

Qualifications

  • Excellent Communication and Customer Service skills
  • Strong Administrative Assistance and Office Administration skills
  • Proficiency in Accounting
  • Experience in Microsoft 365 administration and support
  • Strong problem-solving and troubleshooting abilities
  • Ability to work collaboratively with cross-functional teams
  • Bachelor's degree in Information Technology, Computer Science, or related field
  • Relevant certifications such as Microsoft 365 Certified: Enterprise Administrator Expert are a plus

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