Customer Care Associate

2 months ago


jaipur, India Docsy Full time

At Docsy, our mission is to place the patient back at the center of the healthcare experience - where they've always belonged. We build software to simplify complex health data collection, and transform it into valuable insights that empower businesses to increase patient engagement, enhance clinical outcomes and boost revenue.

The Role

Key Responsibilities:

  • Chat Support: Handle customer queries and concerns through chat interactions in a professional and timely manner.
  • Customer Assistance: Provide effective solutions and assistance to customers, ensuring a positive customer experience.
  • Typing Skills: Demonstrate excellent typing skills to manage chat conversations efficiently.
  • Problem Resolution: Identify and resolve customer issues, escalating complex problems to the appropriate channels.
  • Product Knowledge: Maintain a thorough understanding of the company's products and services to address customer inquiries accurately.
  • Collaboration: Work closely with team members and other departments to ensure seamless communication and issue resolution.

Ideal Profile

  • You have at least 1 year experience within a Customer Service role, ideally within the Hospital / Health Care / Healthtech and IT Services industry.
  • You possess excellent interpersonal as well as written and verbal communication skills.
  • You pay strong attention to detail and deliver work that is of a high standard
  • You are a strong networker & relationship builder
  • Good typing skills with a focus on accuracy and speed.


Requirements:

  • Minimum 1 year of experience in Customer Support, specifically in a chat process.
  • Good typing skills with a focus on accuracy and speed.
  • Strong communication skills, both written and verbal.
  • Having excel knowledge
  • Ability to handle multiple chat conversations simultaneously.
  • Customer-centric approach and problem-solving skills.

What's on Offer?

  • Opportunity within a company with a solid track record of performance
  • Opportunity to make a positive impact
  • Leadership Role


  • Jaipur, India Career hollic Full time

    **Customer care associate** Qualifications: Graduate Experience: 6 month to 1year in international process Salary : 23k ctc Location: Malaviya nagar Age: 18 to 28 **Good communication skills** Anyone who might be interested can send your resume on +91-XXXXXXXXXX **Job Types**: Full-time, Regular / Permanent **Salary**: From ₹19,000.00 per...


  • Jaipur, Rajasthan, India Transcom Full time

    **PROFILE - CUSTOMER CARE ASSOCIATE** WORKING DAYS -5 Days SHIFTS- Rotational Shifts WEEKLY OFF -Rotational Week offs LOCATION- Work From Office (NOIDA) **Requirements**: - Bachelor’s degree Mandatory. - Freshers and experience required. - Excellent interpersonal and written and oral communication skills. - Ability to lead a team. - Knowledge of...


  • Jaipur, India Finder Bro Full time

    !!!!!!!!!! Urgent Hiring !!!!!!!!!!!! Bpo Executive Voice, Non voice Domestic/International Location -Mansarovar/Sitapura - Jaipur Salary - 18k CT-32 k CTC *Must have Good comm. Skills and fluent in English* - Experience- 0 - 2 Years- Salary- 1 Lac 75 Thousand To 3 Lac 75 Thousand P.A.- Industry- Front Office / Reception/Computer Operator/Assistant-...


  • Jaipur, India Docsy Full time

    At Docsy, our mission is to place the patient back at the center of the healthcare experience - where they've always belonged. We build software to simplify complex health data collection, and transform it into valuable insights that empower businesses to increase patient engagement, enhance clinical outcomes and boost revenue.The RoleKey...


  • Jaipur, India Docsy Full time

    At Docsy, our mission is to place the patient back at the center of the healthcare experience - where they've always belonged. We build software to simplify complex health data collection, and transform it into valuable insights that empower businesses to increase patient engagement, enhance clinical outcomes and boost revenue.The RoleKey...


  • jaipur, India Snaphunt Full time

    The Offer Opportunity within a company with a solid track record of performance Opportunity to make a positive impact Leadership Role The Job Key Responsibilities: Chat Support: Handle customer queries and concerns through chat interactions in a professional and timely manner. Customer Assistance: Provide effective solutions and assistance to customers,...


  • Jaipur, India Snaphunt Full time

    The OfferOpportunity within a company with a solid track record of performanceOpportunity to make a positive impactLeadership RoleThe JobKey Responsibilities:Chat Support: Handle customer queries and concerns through chat interactions in a professional and timely manner.Customer Assistance: Provide effective solutions and assistance to customers, ensuring a...


  • Jaipur, India Snaphunt Full time

    The OfferOpportunity within a company with a solid track record of performanceOpportunity to make a positive impactLeadership RoleThe JobKey Responsibilities:Chat Support: Handle customer queries and concerns through chat interactions in a professional and timely manner.Customer Assistance: Provide effective solutions and assistance to customers, ensuring a...


  • Jaipur, India Task-Robots Full time

    The primary responsibility of a Customer Care Executive is to ensure that customers receive exceptional service and support. The specific job duties can vary depending on the industry and company, but generally, the job description for a Customer Care Executive includes: Managing customer accounts: They are responsible for managing customer accounts,...


  • Jaipur, India M Point Services Full time

    Customer care executives **analyze customer purchasing habits, returns, and complaints to make adjustments to their customer care strategy as necessary**. They also analyze the communication cycle between their staff and customers using client relationship management software. **Salary**: ₹10,913.70 - ₹28,212.94 per month **Benefits**: - Health...


  • Jaipur, India Dr. B. Lal Clinical Laboratory Full time

    Full-Time Jaipur **Executive Customer Care**: Customer Care Executive responsibilities include resolving customer queries, recommending solutions, and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our customer’s trust. You should also be familiar with...


  • Jaipur, India Vibrant Training & Placement Full time

    Job Opportunity in Jaipur Are you a skilled communicator with a passion for customer service? We're hiring Customer Care Executives for our Jaipur location! Position: Customer Care Executive Location: Jaipur **Salary**: ₹27,000 - ₹30,000 Shift: Rotational Fluent English & Excellent Communication Skills Work from Office Minimum 1-year experience...


  • Jaipur, India official one clickk solution Full time

    JOB DESIGNATION-Process Associate JOB LOCATION- Jaipur - Making outbound calls to US to check Claim status, Handling denials and Patient Eligibility. To check Insurance Follow-up Meet the Productivity and Quality targets within stipulated time Shift timing: 5:30PM to 2:30 AM 5 days working Cab, meal and insurance policy International voice...


  • Jaipur, India Kalp Solutions Full time

    About company: - Teleperformance (TP) is an omnichannel company headquartered in France. The company provides customer acquisition management, customer care, technical support, debt collection, social media services, and other services. It operates in 88 countries and serves 170 markets.It is a multinational company founded in 1978 with headquarters in...


  • Jaipur, Rajasthan, India Webrocks Full time

    **Job openings for customer care executive in jaipur**: Home **›**Current Jobs **›** Job openings for customer care executive in jaipur - Customer Care ExecutiveJaipur Location:Jaipur - Experience- 0 - 1 Years- Salary- 1 Lac 25 Thousand To 2 Lac 50 Thousand P.A.- Industry- ITES / BPO / KPO / LPO / Customer Service- Key Skills- Customer Care Executive...


  • Jaipur, India RUPAL LIFE CARE PRIVATE LIMITED Full time

    **Job description** **Roles and Responsibilities** - Give an introduction to the customer about our company. - Understand the customer's need and connect the customer to the relevant sales team. - Follow up with customers for feedback and testimonials. - Must have excellent communication skills in written and spoken English. - Should have the passion for...


  • Jaipur, Rajasthan, India ResoPro Services Full time

    Position - Customer Care Executive Location - Jaipur near Vivek Vihar metro station Qualifications - 10 +2 will work Freshers can apply. (Excellent English Communication is required) Salary -13-18 K CTC Skills - Fluent English required, good thought process, Knowledge about Customer care(If have), Clear voice pitch. - No Cab facility. - 6 Days...


  • Jaipur, Rajasthan, India ResoPro Services Full time

    Position - Customer Care Executive Location - Jaipur near Vivek Vihar metro station Qualifications - 10 +2 will work Freshers can apply. (Excellent English Communication is required) Salary -13-18 K CTC Skills - Fluent English required, good thought process, Knowledge about Customer care(If have), Clear voice pitch. - No Cab facility. - 6 Days...


  • Jaipur, India LABEL KANUPRIYA Full time

    **Job Description for Customer Care Executive** This job will include the following: - Replying to customer queries - Talking to clients on phone regarding their queries - Giving replies on Instagram and WhatsApp - Processing Order data **Salary**: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Provident Fund Schedule: - Fixed...


  • Jaipur, India fleeca india pvt.ltd Full time

    Hiring at Fleeca India Designation: Customer Care Executive **Salary**: 1.5 LPA to 2.4 LPA Experience: 2 Years relevant Location: Sitapura, Jaipur - (Name) ) **Job Types**: Full-time, Permanent Pay: ₹12,000.00 - ₹20,000.00 per month Schedule: - Day shift **Education**: - Diploma (preferred) **Experience**: - Telecommunication: 1 year...