EXL is looking for Assistant Vice President for GL-R2R team for Bangalore location
4 weeks ago
Summary of expectations from this role :
- Proven track record of managing finance & accounting functions including delivery of complex set of activities spread across “Accounting” and “Reporting & Analysis” functions
- Establish and nurture senior level client relationships, understand expectations
- Capability to lead in ambiguous situations and make appropriate decisions
- Establish operational excellence framework, more analytical than transactional
- Lead by example a team of highly talented professionals
- Manage change effectively
- Drive digital transformations across the clients
- Bring in thought leadership across all dimensions of operations, including a visionary approach to be able to think through future state of operations and client engagement
Key responsibilities include:
- Ensure consistent service delivery with a consultative and solutions-based approach
- Ability to pre-empt potential issues and take proactive measures to address them
- Should have the ability to preempt and escalate any issues pertaining to clients in a non-confrontational manner
- Project manage big or small projects initiated either by client or by EXL to the satisfaction of all stakeholders
- Strive for high levels of customer satisfaction. Take ownership to meet and exceed client defined SLAs and KPIs.
- Develop sound value based solutions and apply technical knowledge and strategic thinking in client delivery
- Develop and manage strong independent relationships with clients at senior positions
- Champion continuous process and systems improvement
- Deploy new levers of change like Robotics Process Automation and Analytics
- Smart data management, including data visualization
- Lead and coach the team to recruit and retain high caliber staff
- Provide coaching, guidance and support, set professional development plans to assist employees to reach their full potential through the Performance Management process
- Maintain effective level of controls over Accounting and Reporting operations
- Ensure optimal deployment of resources to achieve business goals
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bangalore, India EXL Full timeSummary of expectations from this role :Proven track record of managing finance & accounting functions including delivery of complex set of activities spread across “Accounting” and “Reporting & Analysis” functionsEstablish and nurture senior level client relationships, understand expectationsCapability to lead in ambiguous situations and make...
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