Cloud Support Engineer

3 weeks ago

Jaipur, India Lease Packet Datacenter PVT. LTD. Full time

We are seeking an experienced Cloud Support Engineer to join our team. The ideal candidate will have strong expertise in cloud platforms (AWS, GCP, Azure), containerization, system administration (Linux & Windows), database management, and cloud networking/security. You will be responsible for deploying, managing, and troubleshooting cloud infrastructure and applications while ensuring high availability, performance, and security.

Key Responsibilities:

  • Deploy, configure, and maintain cloud services across
    AWS, GCP, and Azure
    .
  • Manage and troubleshoot
    ECS, Docker, and Kubernetes clusters
    .
  • Perform
    Linux and Windows server administration
    , including control panels like
    WHM/cPanel
    and
    Plesk
    .
  • Administer and optimize databases:
    MySQL, MSSQL, MongoDB, PostgreSQL
    .
  • Configure and maintain
    firewalls, DNS, ELB, VPCs, NATing, and Gateways
    .
  • Implement and manage
    CloudFront, Load Balancers, and Virtual Firewalls
    for secure and scalable delivery.
  • Monitor system performance, identify issues, and apply fixes proactively.
  • Collaborate with development teams to support CI/CD, DevOps, and containerized workloads.
  • Provide technical support to clients, resolve incidents, and document solutions.
  • Maintain security best practices and compliance standards.

Required Skills & Experience:

  • Hands-on experience with
    AWS (EC2, ELB, VPC, CloudFront, RDS, IAM, etc.)
    ,
    GCP
    , and
    Azure
    .
  • Strong knowledge of
    Docker, ECS, Kubernetes
    .
  • Proficiency in
    Linux (CentOS, Ubuntu, etc.) and Windows administration
    .
  • Experience with
    WHM/cPanel, Plesk
    hosting environments.
  • Database expertise:
    MySQL, MSSQL, MongoDB, PostgreSQL
    .
  • Strong understanding of
    firewalls, DNS, NATing, routing, and gateways
    .
  • Familiarity with
    load balancing, high availability, and failover setups
    .
  • Good problem-solving, troubleshooting, and analytical skills.
  • Ability to work independently and in a team environment.
  • Excellent communication and client support skills.

Nice to Have:

  • Experience with
    Terraform, Ansible, Jenkins, or CI/CD pipelines
    .
  • Knowledge of
    security compliance frameworks
    (ISO, SOC2, GDPR).
  • Cloud certifications (AWS, Azure, GCP).

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