Sr Engineer-Cloud

8 hours ago


Jaipur, Rajasthan, India Birlasoft Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Country/Region: IN

Requisition ID: 30060

Work Model:

Position Type:

Salary Range:

Location: INDIA - JAIPUR-RAJASTHAN

Title: Sr Engineer-Cloud & Infra Engg

Description:

Area(s) of responsibility
Roles & Responsibilities - Desktop Support
    • Handling tickets which are required onsite support
  • Responding to client support requests.
  • Contacting clients to find out the nature of the problem.
  • Troubleshooting hardware and software issues.
  • Installing and maintaining hardware and computer peripherals.
  • Installing and upgrading operating systems and computer software.
  • Troubleshooting networking and connection issues.
  • Advising on software or hardware upgrades.
  • Providing basic training in computer operation and management.
  • Incident management, change management and problem management
  • Working knowledge and support of SAP, Microsoft, software & hardware and Networking .
  • Knowledge of Networks.
  • Knowledge of AD, DNS, DHCP, Cloud backup.


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