Sr Engineer-Cloud
8 hours ago
Country/Region: IN
Requisition ID: 30060
Work Model:
Position Type:
Salary Range:
Location: INDIA - JAIPUR-RAJASTHAN
Title: Sr Engineer-Cloud & Infra EnggDescription:
Area(s) of responsibilityRoles & Responsibilities - Desktop Support
- Handling tickets which are required onsite support
- Responding to client support requests.
- Contacting clients to find out the nature of the problem.
- Troubleshooting hardware and software issues.
- Installing and maintaining hardware and computer peripherals.
- Installing and upgrading operating systems and computer software.
- Troubleshooting networking and connection issues.
- Advising on software or hardware upgrades.
- Providing basic training in computer operation and management.
- Incident management, change management and problem management
- Working knowledge and support of SAP, Microsoft, software & hardware and Networking .
- Knowledge of Networks.
- Knowledge of AD, DNS, DHCP, Cloud backup.
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