Software Release Management Engineer
4 weeks ago
Work location : Remote
Experience : 8+years
Budget :25LPA
Role : Cisco SRM Enigineer
Notice period 30 days to immediate joiner
Version Upgrades :
Version Ranges :
UCCE : 11.x, 12.x, 14.x
UC Components :
- IP telephony, CUCM (Cisco Unified Communications Manager), Expressway Considerations for Version Upgrades:
Compatibility Matrix :
- Ensure compatibility between different components and versions.
Feature Sets :
- Understand new features and improvements in each version.
Testing :
- Rigorous testing in a non-production environment before deploying in production.
Rollback Plan :
- Have a well-defined rollback plan in case issues arise post-upgrade.
Cluster Upgrades :
Cluster Components :
UCCE Components :
- CVP (Cisco Voice Portal), CUIC (Cisco Unified Intelligence Center), Finesse, VVB (Virtual Voice Browser), ECE (Enterprise Chat and Email), AWS (Amazon Web Services integration), Logger, HDS (Historical Data Server).
UC Components :
- CUCM, Expressway.
- Cluster Upgrade Best Practices:
- Pre-Upgrade Assessment: Evaluate current cluster health and capacity.
Backup :
- Ensure comprehensive backups before starting the upgrade.
Rolling Upgrade :
- Plan for minimal service disruption using rolling upgrades.
Validation :
- Post-upgrade testing and validation of cluster functionality.
Patching :
Patching Platforms :
Cisco (Mandatory) :
- Regularly apply patches and updates provided by Cisco for security and stability.
Windows :
- Ensure Windows servers, if part of the infrastructure, are regularly patched.
Patching Procedures :
Maintenance Windows :
- Schedule maintenance windows to minimize impact.
Testing :
- Test patches in a controlled environment before applying to production.
Monitoring :
- Monitor systems closely during and after patching for any issues.
UC and UCCE Specifics :
UC Components :
IP Telephony :
- General term for technologies that use the Internet Protocol's packet-switched connections to exchange voice, fax, and other forms of communication.
CUCM :
- Cisco Unified Communications Manager, a key component for managing Cisco UC services.
Expressway :
- Provides secure and scalable video and voice communication outside the corporate firewall.
UCCE Components :
- CVP, CUIC, Finesse, VVB, ECE, AWS, Logger, HDS: Each serves a specific function within the Cisco UCCE ecosystem.
AWS Integration :
- Indicates integration with cloud services, potentially for scalability or disaster recovery.
Cluster JD :
- Cluster Job Description (JD) could refer to specific roles and responsibilities within the cluster environment.
- Ensure clear documentation of roles and responsibilities for effective management.
Logging and Historical Data :
Logger and HDS :
- Important for logging and historical data storage, crucial for reporting and analysis.
(ref:hirist.tech)-
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