Program Manager- Academics

2 weeks ago


Kolkata, India TeamLease Edtech Full time
Program Management for Online Programs of a Prestigious UniversityLocation - PATNA

About TeamLease EdtechTeamLease Edtech is India’s leading learning solutions company providing comprehensive services across Universities and Corporates: We help Universities launch, run and manage their own Online Programs, help Institutes improve the employability of their students through our skilling programs, and help Corporates upskill & reskill their workforce to improve productivity and build a talent supply chain. TeamLease EdTech provides a modular multi-modal classroom model of learning that works across multiple classrooms - Online, Onsite, On-Job, and Virtual to provide a seamless learning experience to the learner. TL Edtech has an exclusive partnership with 40 of India’s largest Universities across 16 Indian states, trains 3.5 Lakh students on its platform through 9 Indian languages, works with 4500 corporates in their upskilling/skilling initiatives, and manages over 200 degree, diploma, certificate programs.

Role and Responsibilities:

Handling student queries through Mails / Calls and resolving the same within the specified TATExaminations, Application support and student support servicesConduct regular check-ins with participants to assess their progress, address concerns, and provide encouragement.Resolving assigned student tickets within the specified TATCoordinating with faculty for conducting Live session.Uploading content on the LMS for studentsCoordinating efficiently with the Operations team at HOMaintaining all data and reports as specified.

Behavioural skills: Communication skills/ team leading

Highly self-motivated, dynamic and impressive personality.Punctuality, Integrity and commitment to work on high order.Should be a good team player.Innovative approach.Should be willing to take up challenges.

Functional/Technical skills:Strong academic background.Well versed in English and Hindi.Excellent communication skills – written and oralShould have advanced computer knowledge (MS Word, MS Excel. MS PowerPoint)
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