Travel Specialist

2 weeks ago

Pune, India r3 Consultant Full time

Job Title:
Travel & Expense Analyst

Location:
Pune

Budget: Up to 6.25 LPA

Experience Required: Minimum 2 years

Job Summary:

We are seeking a detail-oriented and proactive
Travel & Expense Analyst
to manage and support the organization's Travel & Expense (T&E) operations, including the administration of the Concur system and the corporate credit card program. The role requires a customer-centric approach, analytical mindset, and a strong ability to manage multiple tasks in a dynamic environment.

Key Responsibilities:

  • Serve as the
    lead administrator
    for Concur expense management and the corporate credit card program.
  • Deliver superior
    customer service, training, and ongoing support
    to employees using the Concur T&E system.
  • Assist employees
    with travel bookings as needed, ensuring adherence to company travel policies.
  • Book
    healthcare provider travel
    as required.
  • Perform regular
    audits of T&E expense reports
    and validate receipts in compliance with company policies.
  • Process credit card applications
    and manage program-related activities.
  • Reconcile
    credit card charges
    and
    billable expenses
    accurately and timely.
  • Develop and maintain
    SOPs, user guides, and training documentation for T&E processes.
  • Identify and implement
    process improvements for increased efficiency, compliance, and scalability.
  • Support the
    preparation of departmental dashboard reports
    and assist in logistics for internal events and meetings.
  • Manage multiple priorities
    and ad hoc tasks as assigned.

Required Qualifications & Skills:

  • Bachelor's degree or equivalent combination of education and relevant experience.
  • Minimum
    2 years of hands-on experience with Concur Travel & Expense
    .
  • Minimum
    2 years of experience using a GDS system
    , preferably
    Worldspan
    .
  • Strong
    organizational, analytical, and time management skills
    .
  • Excellent
    written and verbal communication
    .
  • High
    proficiency in MS Office Suite
    , particularly Excel and Word.
  • Ability to work both
    independently and collaboratively
    in a team environment.
  • Proactive, self-starter with a strong sense of
    ownership, urgency, and accountability
    .
  • Capacity to handle
    calculations and reconciliations
    with precision.
  • Able to adapt quickly and maintain effectiveness during periods of change or ambiguity.

Preferred Skills:

Prior experience in
credit card program administration
.

Familiarity with
corporate travel and expense policy compliance
.

Critical Competencies for Success:

Business Acumen:
Understands broader business and industry context to guide effective decision-making.

Strategic Agility:
Learns and adapts quickly; generates innovative solutions.

Disciplined Execution:
Delivers with quality and speed; results-driven.

Organizational Collaboration:
Works across teams and departments to ensure a unified approach and service excellence.

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