
Global Travel Support Specialist
6 days ago
Job Description
Job Title:
Global Travel Support Specialist - Chennai
Job Overview
We are seeking a proactive and detail-oriented
Global Travel & Cards Support Specialist
to support the day-to-day execution of our corporate travel and card programs. This role is instrumental in streamlining processes, enhancing compliance, and delivering exceptional service to our global colleagues. You�ll work closely with internal teams and external vendors to manage workflows, resolve employee inquiries, and ensure smooth operations across travel and card platforms
Key Responsibilities
- Respond to travel and card policy inquiries via email and Slack
- Confirm completion of required training
- Initiate applications
- Address fraud reports and lost card issues
- Track cancellations and monitor cards with no spend
- Run risk reports and trend analyses
- Support travelers through the Navan platform
- Update policies and processes
- Assist with guest and group travel requests
- Troubleshoot platform issues
Skills & Attributes
- 2
- 3 years of experience in corporate travel and card operations or similar service support roles
- Familiarity with travel tools (e.g., Navan, TripBam) and card tools (e.g., , JPMorgan)
- Advanced proficiency in Google Sheets and Excel
- Strong collaboration skills with excellent written and verbal communication
- Service-first mindset with a passion for solving problems and improving user experience
- Comfortable working across time zones with global teams
- Ability to communicate clearly and professionally with stakeholders at all levels
- Shift Time 10PM -7 AM
- 2-way cab facility will be provided.
Skills Required
RoleGlobal Travel Support Specialist - Chennai
Industry TypeCourier/ Freight/ Transportation
Functional Area
Required Education Bachelor Degree
Employment TypeFull Time, Permanent
Key Skills
- CARD MANAGEMENT SYSTEMS
- CORPORATE TRAVEL OPERATIONS
- GOOGLESHEETS
- TRAVEL TOOLS
Other Information
Job CodeGO/JC/1065/2025
Recruiter NameBrindha Kamaraj
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