ServiceNow ITSM Developer

1 month ago

Chennai, India Tata Consultancy Services Full time
RoleServiceNow ITSM Developer

Required Technical Skill SetServiceNow, ITSM Modules, Java/Javascript

No of Requirements100+

Desired Experience Range2 – 3 Years

Location of RequirementIndia

Desired Competencies (Technical/Behavioral Competency)Must-HaveTechnical ComptencyExperience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual AgentAbility to configure ServiceNow ITSM applications in alignment with approved design plansKnowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testingExperience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSSFamiliarity with SQL query creation and LDAP Query for connecting to and pulling data from Oracle, MySQL databases and AD respectivelyWorked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availabilityMust be ServiceNow Certified Systems AdministratorShould possess knowledge in Agile/Scrum methodologyBasic knowledge with ITIL/industry standardsKnowledge of software development lifecycle (SDLC)Behavioral competencyEffective communication skills with both non-technical and technical audiences (verbal and written)Excellent Interpersonal skills to work with the project team members collaboratevilyParticipate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)

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