Cloud DevOps Engineer

3 weeks ago

CochinKochi, India TalentBasket Full time

Job Description :


A cloud engineer is responsible for the reliability and performance of the digital platform that we run for our clients. You will be working with various teams including the development team/s to manage the hosted or cloud native applications in an efficient and secure manner.

Your responsibilities will include :

  • To collaborate with specialist teams within the organization and third-party suppliers, to deliver outstanding results for our clients
  • Actively participate in our shift-left strategy via tools, automation, process and self-service functions to empower the business and other IT teams
  • Manage business stakeholders through clear and accurate communication
  • Configure and fine-tune hybrid and cloud native systems
  • Monitoring and managing systems within the scope of the service
  • Maintaining data integrity and access control by making use of operational tools
  • Monitoring cloud costs and explore cost optimization strategies
  • Plan and take preventive actions to mitigate risk of service disruptions
  • Planning and patching systems based on generated software vulnerability reports
  • Responding to alerts and escalation of incidents, with the aim to analyze and resolve them
  • Execute root cause analysis into P1/P2 incidents
  • Fulfilling service requests raised
  • Deploy release packages from a CI/CD solution
  • Ensure training material and technical documentation on new and existing operating process are kept up-to-date
  • Reporting key metrics to the service manager
  • Participate and contribute to our Agile way of working including planning, retrospectives and showcases
  • Document and track issues and reasonable steps taken within the ticket management system
  • Provide after-hours support within a defined roster

Who you are :

  • You must have a strong technical aptitude and an organized, process driven work ethic.
  • You will have strong written and verbal communication skills and a track record for providing high customer satisfaction.
  • At least 3 years experience in an Online Systems/Web application support
  • Exposure to APM monitoring, alerting and identifying trends with dashboards
  • Experience with installation, configuration, managing and operating Linux systems
  • Knowledge of best practices and IT Operations in an always-up and always available service
  • Have a good understanding and experience working with one of three major Public cloud providers (AWS, MS Azure, GCP)
  • Hands on experience with Docker and Kubernetes will be an added advantage
  • Experience in querying logs using log aggregation tools like ELK, SPLUNK, etc.
  • Working knowledge of SQL and NoSQL database like experience working with JIRA and Confluence
  • Prior working experience in an Agile environment will be an advantage
  • An understanding of ITIL practices would be ideal
  • You must be willing to work in shifts.
(ref:hirist.tech)

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