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Cloud DevOps Engineer

4 months ago

Kochi, India Mindcurv Technology Solutions Pvt. Ltd. Full time
Cloud DevOps Engineer

About Mindcurv:We help our customers rethink their digital business, experiences, and technology to navigate the new digital reality. We do this by designing sustainable and accountable solutions for humans living in a digital world. Mindcurv holistically covers the market’s need to digitalise business processes and customer experiences and take advantage of the cloud following DevOps and agile principles. We cater to the following six solution lines:Strategy and AdvisoryCreative Services and Digital ProductsClient Engagement PlatformsDigital Experience and SolutionsData ServicesCloud Platforms and Managed ServicesWe are made up of a team of experts from various domains that define, create, and improve digital experiences. They engage with people to achieve solutions that enable businesses to grow and scale sustainably.Within our Cloud Platforms Solution Line, we apply an agile approach to provide true on-demand cloud platforms. We implement and operate secure cloud and hybrid global infrastructures using automation techniques for our clients business critical application landscapeYour role:A cloud engineer is responsible for the reliability and performance of the digital platform that we run for our clients. You will be working with various teams including the development team/s to manage the hosted or cloud native applications in an efficient and secure manner.Your responsibilities will include:To collaborate with specialist teams within the organisation and third-party suppliers, to deliver outstanding results for our clientsActively participate in our shift-left strategy via tools, automation, process and self-service functions to empower the business and other IT teamsManage business stakeholders through clear and accurate communicationConfigure and fine-tune hybrid and cloud native systemsMonitoring and managing systems within the scope of the serviceMaintaining data integrity and access control by making use of operational toolsMonitoring cloud costs and explore cost optimization strategiesPlan and take preventive actions to mitigate risk of service disruptionsPlanning and patching systems based on generated software vulnerability reportsResponding to alerts and escalation of incidents, with the aim to analyze and resolve themExecute root cause analysis into P1/P2 incidentsFulfilling service requests raisedDeploy release packages from a CI/CD solutionEnsure training material and technical documentation on new and existing operating process are kept up-to-dateReporting key metrics to the service managerParticipate and contribute to our Agile way of working including planning, retrospectives and showcasesDocument and track issues and reasonable steps taken within the ticket management systemProvide after-hours support within a defined rosterWho you are:You must have a strong technical aptitude and an organized, process driven work ethic.You will have strong written and verbal communication skills and a track record for providing high customer satisfaction.At least 3 years experience in an Online Systems/Web application supportExposure to APM monitoring, alerting and identifying trends with dashboardsExperience with installation, configuration, managing and operating Linux systemsKnowledge of best practices and IT Operations in an always-up and always available serviceHave a good understanding and experience working with one of three major Public cloud providers (AWS, MS Azure, GCP)Hands on experience with Docker and Kubernetes will be an added advantageExperience in querying logs using log aggregation tools like ELK, SPLUNK, etc.Working knowledge of SQL and NoSQL database like MySQL/Oracle/PostgresSQL/DynamoDB/MongoDB/Cassandra/Redis/MemcacheHas experience working with JIRA and ConfluencePrior working experience in an Agile environment will be an advantageAn understanding of ITIL practices would be idealYou must be willing to work in shifts.