
Customer Care Executive
2 days ago
- Customer Interaction & Support
- Answer customer calls, messages, emails, and chat inquiries regarding products, orders, and services.
- Provide detailed product information (cake flavors, customization options, pricing, delivery timelines).
- Assist customers in placing orders and guide them through payment and delivery options.
- Order Management
- Coordinate with the production team for customized cakes, designer cakes, and bulk orders.
- Ensure all customer orders are accurately recorded and processed on time.
- Track and update customers on order status (confirmation, preparation, dispatch, delivery).
- Complaint Handling & Service Recovery
- Address customer complaints regarding product quality, delivery delays, or damages.
- Provide timely solutions and follow-up until customer satisfaction is achieved.
- Escalate unresolved issues to higher management when necessary.
- Customer Relationship Management
- Build and maintain positive relationships with repeat and high-value customers.
- Collect customer feedback and share insights with management to improve services.
- Promote seasonal cakes, offers, and loyalty programs to increase sales.
- Internal Coordination
- Work closely with the delivery team to ensure on-time and safe cake delivery.
- Liaise with the design/production team to confirm customization details.
- Maintain proper communication between departments for smooth order execution.
Job Types: Full-time, Permanent, Fresher
Pay: ₹12, ₹14,000.00 per month
Benefits:
- Paid sick time
- Provident Fund
Expected Start Date: 15/09/2025
-
Customer Care Executive
2 days ago
Alappuzha, India Wondermont Industries Pvt Ltd Full timeRole & Were Hiring: Customer Care Executive Cutie Pie CakesLocation: AlappuzhaCompany: Wondermont Industries Pvt. Ltd.Type: Full-Time | Rotational Shifts | Immediate Joiners Preferred Key Responsibilities: Handle inbound & outbound customer calls, WhatsApp, emails, and social media messages Manage order-related queries, complaints, and feedback Coordinate...
-
CUSTOMER RELATIONSHIP SPECIALIST
2 days ago
Alappuzha, India Golden Ray Renewable Energy LLP Full timeAbout Golden Ray Renewable EnergyWe help homeowners switch to clean solar energy with transparent pricing, smooth installations, and excellent post-sale support. Join our growing team and build a meaningful career in sales support and customer success. Role Summary As a Customer Relationship Specialist (Sales Support), you will manage the end-to-end lead...
-
Alappuzha, India VJ Consultant Part timea calling executive is responsible for making outbound calls to potential customers, introducing products or services, and generating leads or sales. they must have excellent communication skills and be able to effectively articulate the benefits of the products or services offered. the calling executive must also be able to handle objections and answer any...
-
documentation executive
2 days ago
Alappuzha, India Penver Products Limited Full timePosition: Documentation Executive Location: Aroor, Alappuzha Qualification: Any Degree / Logistics Background Preferred Duty Time: 5:30 PM – 2:30 AM (Office-based) Salary: ₹30,000 – ₹35,000 per month Responsibilities: Preparing & organizing export/import documentation (Commercial Invoices, Packing Lists, Certificates of Origin, Health Certificates,...
-
Territory Sales Executive
2 days ago
Alappuzha, India Tekpillar Full timeJob Type On rollChannel AgencyLocation KottarakkaraJob Summary A Territory Sales Executive is responsible for driving sales within a specific geographic area or territory The role involves identifying potential customers building and maintaining client relationships promoting products or services and achieving sales targets The candidate must have...
-
Walk - in Dispatch Executive in Chennai
5 days ago
Alappuzha, India VJ Consultant Part timewalk - in dispatch executive in chennai job description we are currently recruiting for a professional and reliable dispatcher to act as our company. prepare dispatch related all documents - domestic /export. daily communication with transporter and customer with regards to dispatch related issues. responsibilities: respond to any issues and follow-up by...
-
Medical Sales Executive
2 days ago
Alappuzha, India G D M LIFECARE, ALAPPUZHA Full timeAbout the Role We are looking for a dynamic and self-driven Medical Sales Executive to strengthen our presence in the healthcare sector. The candidate must have a medical/healthcare sales background and strong contacts with doctors, especially heart surgeons and cardiologists in Alappuzha and across Kerala. This role requires frequent communication with...
-
Branch Executive
2 days ago
Alappuzha, India Muthoot Finance Full timeBusiness growth and achieving all allotted targets are essential goals. Work with passion, dedication and team spirit to make work enjoyable. ? Actively participate in all campaigns, events, and promotional activities. ? Engage in daily door-to-door marketing activities in collaboration with BM/ABM/RO to enhance visibility and drive business development. ?...
-
Villa- Operation Executive
2 days ago
Alappuzha, India Elivaas Full time· Assist in managing housekeeping operations to ensure a clean, orderly, and attractive environment for guests and staff. · Supervise housekeeping team members, including room attendants, public area attendants, and laundry staff. · Schedule and assign duties to staff; monitor performance and conduct regular inspections. · Train new and existing...
-
Theatre Manager
2 days ago
Alappuzha, India AEC Studies Private Limited Full timeKey Responsibilities: Oversee day-to-day operations of the theatre, including staff management, customer service, and facility maintenance. Build and maintain strong relationships with film distributors for smooth content acquisition. Handle film charting and scheduling of shows efficiently. Ensure compliance with all legal, safety, and operational...