Revenue Operations Manager

We are looking for a proactive, data-driven operator who enables revenue acceleration through cross-functional alignment, operational structure, and scalable process execution. Ideal Candidate Profile The ideal candidate: Solves problems with a solutions-first and commercially minded approach. Works cross-functionally (Business Development, Finance, Legal, Operations, Product) and influences without authority. Is data and insight-driven, using forecasting trends, CRM accuracy and performance analytics to guide decisions. Balances operational discipline with adaptability, knowing when to enforce structure and when agility is required. Is automation minded, continuously identifying workflow friction and applying tools/systems to reduce it. Drives change adoption to enable improved processes and interdepartmental alignment. Converts deal learnings and operational insights into repeatable frameworks that improve future velocity. Communicates clearly at an executive level while demonstrating ownership, urgency and accountability. Responsibilities Own commission tracking, approvals and accuracy governance; manage the commission calculation framework, ensure accuracy and enforce approval workflows for sales and partner compensation. Manage contract repository and agreement flow processes; maintain the version-controlled library of agreements (MSAs, SOWs, partner documents, exception logs), track changes and oversee internal routing and approval SLAs Own the partner collaboration platform; build and maintain the partner collaboration tool, ensuring structured updates, joint planning visibility and adherence to standards. Lead CRM architecture, reporting and GTM alignment; drive system buildout, automation and revenue dashboard visibility to support forecasting accuracy, partner visibility and lifecycle tracking. Own forecast adherence and tracking; monitor forecast accuracy, surface variances and work with Sales and leadership to initiate corrective actions. Integrate internal cross-collaboration tools (with system owners); collaborate with Product, Finance and Ops to ensure operational insight alignment with GTM and partner workflows. Project manage content calendar and event preparedness (initially); coordinate internal stakeholders and outsourced agencies to drive strategic GTM content delivery and partner/customer event readiness. Execute strategic projects assigned by the President of Revenue/Growth and broader leadership; deliver operational and analytical initiatives tied to revenue acceleration and process optimization. Perform deal analysis and learning capture; review major deals to extract key lessons, refine pricing and positioning frameworks and enhance GTM and partner playbook development Requirements 3–5 years of RevOps/Sales Ops/Business Ops experience in B2B SaaS, with hands-on ownership of CRM accuracy, forecasting, and core SaaS metrics (ARR, MRR, churn, pipeline, conversion rates). Bachelor’s degree in business, technology, or a related field is preferred. Prior experience handling US clients and working closely with Account Executives and SDR teams to drive GTM alignment. Strong command of at least one major CRM (Zoho, HubSpot, or Salesforce), advanced Excel proficiency, and familiarity with automation tools (workflows, Zapier/Make); BI/reporting experience is preferred. Excellent analytical, communication, and stakeholder-management skills, with the ability to influence cross-functionally and operate in fast-paced environments. Process- and automation-focused, with experience managing commissions, contracts, dashboards, and structured GTM workflows.