HR Generalist

IMPORTANT: Please submit your resume in PDF format only, and kindly read the JD in its entirety. ROLE OVERVIEW: Our client, a leading F&B brand, is seeking an experienced HR Generalist to spearhead human resources strategy and execution across their fast-growing organization. This role is pivotal to scaling talent acquisition operations, modernizing workforce practices, and building a high-performance culture that attracts and retains top talent at every level. You will be instrumental in transforming their people function while preserving core organizational values. POSITION DETAILS: Role: HR Generalist – Talent Acquisition & Organizational Development Experience Required: 3 to 5+ years in the QSR industry Client’s Industry: Food & Beverage (F&B) | 30+ years in existence, 250+ crore in revenue Location: Bengaluru Travel Requirements: Some amount of travel may be required across the brand’s manufacturing facilities and retail outlets Employment Type: Full-time Work Arrangement: Work from Office (WFO) Working Days: Mon-Sat ABOUT THE CLIENT’s COMPANY: Our client is a leading F&B brand manufacturing products in state-of-the-art facilities and selling through multiple channels, including retail outlets, delivery platforms, QComm, e-commerce marketplaces, and their website. Their Bengaluru corporate office accommodates all essential support functions—marketing, finance, operations, HR, and more. With a strong market presence and a diverse workforce, they serve lakhs of customers daily while building an organization that inspires excellence and growth. ROLES & RESPONSIBILITIES: 1. Talent Acquisition & Hiring Own the complete recruitment function for all open positions across the organization—from entry-level production and retail staff to senior office roles across the factories, retail outlets, and corporate offices Build and maintain relationships with relevant recruitment agencies, educational institutions, and industry networks to ensure a steady pipeline of quality candidates Design recruitment strategies tailored to different roles and departments, ensuring both speed and quality in hiring Conduct candidate screenings and interviews, making data-driven hiring decisions aligned with organizational culture and requirements Implement efficient onboarding processes to ensure smooth integration of new hires Set and track recruitment KPIs (time-to-hire, quality metrics, retention rates) 2. Career Development & Employee Growth Develop comprehensive career progression frameworks and growth trajectories for all job levels and departments across the client's factory, retail outlets, and corporate office Create individual development plans for both new joiners and long-tenured employees Identify high-potential employees and design succession plans for critical roles Facilitate skill development opportunities and mentorship programs to support career advancement Conduct regular performance reviews and career counseling sessions 3. Policy Development, Modernization & Implementation Review and audit existing HR policies across all operational levels (factory, retail outlets, corporate office) to ensure alignment with modern practices and compliance standards Formulate comprehensive, role-specific policies that cater to different employee segments (production staff, retail associates, office staff, leadership) Create clear, accessible communication materials to ensure all employees understand policies and procedures Lead organization-wide policy rollout and implementation, ensuring consistent application across all locations Regularly update policies to reflect industry best practices and evolving organizational needs 4. Employee Relations & Organizational Culture Build and maintain positive relationships with employees across all levels and locations (factory, retail outlets, corporate office) Act as a liaison between employees and management, addressing concerns and grievances promptly Foster an inclusive, modern workplace culture that balances organizational legacy with contemporary best practices Champion employee engagement initiatives and contribute to a positive work environment 5. Organizational Modernization & Employer Branding Transform the organization into an attractive, modern employer brand while respecting and preserving core organizational ethos Introduce contemporary HR practices and employee-centric policies that appeal to talent in a competitive market Benchmark against industry leaders in QSR/F&B to identify and implement best practices WHAT WE ARE LOOKING FOR: a) Must-Haves: Minimum 3 to 5+ years of professional experience in the QSR industry in an HR capacity Full-time bachelor's degree Strong understanding of QSR operational challenges, workforce diversity, and industry-specific HR practices Proven experience in talent acquisition and recruitment at scale b) Nice-to-Haves: MBA in HR/Human Resources or related field Experience in policy formulation and HR compliance Familiarity with restaurant, food production, or retail operations Track record of modernizing legacy organizations or driving cultural transformation c) Essential Competencies: People Skills: Exceptional ability to connect, communicate, and build rapport with employees at all organizational levels Leadership & Ownership: Proactive approach with the ability to take complete ownership of the HR function and drive results independently Strategic Thinking: Ability to balance immediate hiring needs with long-term organizational development Adaptability: Comfort working in a fast-paced, growth-oriented environment with diverse operational contexts Communication: Clear, articulate communicator who can simplify complex HR concepts for diverse audiences Problem-Solving: Creative solutions to talent challenges and organizational issues PERKS & BENEFITS: Health Insurance Delicious Meals at the Office Annual Festive Bonus Employee Discount Across the Brand’s Retail Outlets REPORTING STRUCTURE: This role will report directly to the CEO, MD, Partners, and/or the key leadership team. ⚠️ CANDIDATES/APPLICANTS PLEASE NOTE: Apex Growth Talent and/or its representatives never charge any fees or money at any stage of the recruitment process. We will never ask for OTPs, bank details, credit/debit card information, PAN, Aadhaar numbers, tax documents, or investment reports.