Collections Specialist
2 weeks ago
We are actively seeking a highly motivated and results-driven Client Relationship Specialist to join our dynamic team. The ideal candidate will play a key role in engaging and managing the clients and assisting with collections for Brewing Bot vertical.
Responsibilities:
1. Effectively manage and engage with clients, fostering strong and healthy relationships.2. Assist the sales team by providing feedback from clients regarding current issues and Publish NPS scores.3. Support sales team by conducting follow-ups on outstanding dues with clients and resolving invoice-related issues.
Manage Ticketing Dashbaord
● Effectively utilize the ticketing system to report clients facing issues and NPS score.
● Escalate and coordinate with relevant teams to resolve invoicing issues.
Requirement:
● At least 1-2 years of experience in either Voice or Non-Voice Sales Processes (Direct or Inside), with preference given to candidates with finance or accounting knowledge.
● Good Communication Skills: Ability to engage with customers patiently through phone calls and emails.
● Proven track record of effectively operating ticketing systems and tracking dashboards.
- Understanding of sales principles and the capability to meet collection targets.
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CX Collections Specialist
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Bengaluru, India 75F APAC Full timeRole: Collection SpecialistWork Location: BangaloreExperience – 5-8 yearsResponsibilities· Own a portfolio of customer accounts having strategic and large revenue impact on the organization.· Monitor accounts to identify outstanding receivables.· Investigate historical data for each account.· Constant...
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Bengaluru, India 75F APAC Full timeRole: Collection SpecialistWork Location: BangaloreExperience – 5-8 yearsResponsibilities· Own a portfolio of customer accounts having strategic and large revenue impact on the organization.· Monitor accounts to identify outstanding receivables.· Investigate historical data for each account.· Constant...
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1 week ago
Bengaluru, India 75F APAC Full timeRole: Collection Specialist Work Location: Bangalore Experience – 5-8 years Responsibilities · Own a portfolio of customer accounts having strategic and large revenue impact on the organization. · Monitor accounts to identify outstanding receivables. · Investigate historical data for each account....
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Bengaluru, India Quantum Leap Learning Solutions Pvt Ltd Full timeA CX Collections Specialist is responsible for keeping track of customer journeys, identifying customers with unresolved payments, and contacting them at the relevant time in order to collect payments. They will be responsible for keeping a record of all outstanding payments, and investigate payment history through contact details.They are responsible for...
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1 month ago
Bengaluru, India Quantum Leap Learning Solutions Pvt Ltd Full timeA CX Collections Specialist is responsible for keeping track of customer journeys, identifying customers with unresolved payments, and contacting them at the relevant time in order to collect payments. They will be responsible for keeping a record of all outstanding payments, and investigate payment history through contact details.They are responsible for...
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Bengaluru, India Chai Point Full timeJob Overview: We are actively seeking a highly motivated and results-driven Client Relationship Specialist to join our dynamic team. The ideal candidate will play a key role in engaging and managing the clients and assisting with collections for Brewing Bot vertical. Responsibilities: Effectively manage and engage with clients, fostering strong and...
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Bengaluru, India Chai Point Full timeJob Overview:We are actively seeking a highly motivated and results-driven Client Relationship Specialist to join our dynamic team. The ideal candidate will play a key role in engaging and managing the clients and assisting with collections for Brewing Bot vertical. Responsibilities: Effectively manage and engage with clients, fostering strong and healthy...
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