Client experience office
1 month ago
Role & responsibilities
- Manage client experience of Priority Clients & Partners.
- Manage and track all service requests from priority clients and partners.
- Ensure resolution to client/partner QRCs within defined TAT.
- Ensure timely coordination & update to clients/partners on regulatory changes.
- Independent
- Co-ordination with key clients Coordinate with internal teams, including technical support, operations, and sales, to address client issues and inquiries.
- To raise the service bar leading to WOW factor to clients thus ensuring increased business to the firm
Preferred candidate profile
- Any Graduate or Post-graduate Freshers.
- Fluent Verbal & Written communication.
- Excellent problem-solving skills.
Locations
Ahmedabad, Bangalore, Delhi, Kolkata, Mumbai, Cochin, Pune, Hyderabad
Interested candidates can also email their CVs to
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