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Client experience office

3 months ago

Mumbai, India Nuvama Wealth Full time

Role & responsibilities

  • Manage client experience of Priority Clients & Partners.
  • Manage and track all service requests from priority clients and partners.
  • Ensure resolution to client/partner QRCs within defined TAT.
  • Ensure timely coordination & update to clients/partners on regulatory changes.
  • Independent
  • Co-ordination with key clients Coordinate with internal teams, including technical support, operations, and sales, to address client issues and inquiries.
  • To raise the service bar leading to WOW factor to clients thus ensuring increased business to the firm


Preferred candidate profile

  • Any Graduate or Post-graduate Freshers.
  • Fluent Verbal & Written communication.
  • Excellent problem-solving skills.


Locations

Ahmedabad, Bangalore, Delhi, Kolkata, Mumbai, Cochin, Pune, Hyderabad


Interested candidates can also email their CVs to yashashree.gavli@nuvama.com