PolicyCenter Production Support Coordinator

4 weeks ago

Noida, India Birlasoft Full time
About Birlasoft:
Birlasoft is a global technology company enabling next-generation digital transformation through expertise in Cloud, AI, Data, and enterprise solutions. Combining industry proficiency with advanced digital capabilities, it helps businesses accelerate change with speed, scale, and purpose, delivering future-ready solutions that enhance agility, resilience, and customer experience. Part of the CKA Birla Group and led by Chairman Mrs. Amita Birla, Birlasofts nearly 12,000 professionals drive innovation while building a diverse, inclusive, and learning-oriented culture. With a strong focus on sustainability and long-term value creation, Birlasoft transforms enterprises and communities, earning its reputation as a trusted partner and one of the best places to work
About the Job : The PolicyCenter Production Support Coordinator will be responsible for overseeing the daily operations and support of production systems, ensuring system reliability, availability, and performance. This role includes managing the release process, coordinating with solutions architects, and ensuring seamless integration and deployment of new features and updates.
Title: PolicyCenter Production Support Coordinator
Job Location: Multiple Location (Noida, Mumbai, Pune, Chennai, Bangalore, Hyderabad)
Educational Background: Bachelors degree in computer science, Management Information Systems, Mathematics or related field is strongly preferred.
Key Responsibilities:
Monitor production systems, identify issues, and implement corrective actions to ensure system stability and performance.
Collaborate with IT teams and stakeholders to resolve production incidents promptly.
Maintain documentation of production issues, solutions, and best practices.
Conduct root cause analysis of recurring issues and implement permanent fixes
Develop and maintain release schedules for all production systems.
Coordinate with development, QA, and operations teams to ensure successful deployments.
Ensure all releases are thoroughly tested and compliant with company policies and standards.
Manage and document the release process, including change management and version control.
Work closely with solutions architects to understand system design, architecture, and integration points.
Provide input on production environment requirements and constraints during the design and planning phases.
Assist in the implementation of architectural changes and optimizations to improve system performance and scalability.
Identify opportunities for process improvements and automation in production support and release management.
Implement best practices and industry standards to enhance system reliability and efficiency.
Stay updated with the latest technologies and trends in production support and release management.
Skills Required:
Proven 6+ year's experience in production support, release management, or a related role.
Strong knowledge of ITIL processes and best practices.
Experience with release management tools and practices.
Familiarity with software development lifecycle (SDLC) methodologies.
Knowledge of cloud platforms (e.g., AWS, Azure) and CI/CD pipelines is a plus
Technical proficiency in system monitoring, troubleshooting, and performance tuning.
Ability to manage multiple tasks and projects simultaneously.
Strong organizational and time-management skills.
Detail-oriented with a focus on quality and accuracy.

  • PolicyCenter Production Support Coordinator

    4 weeks ago

    Noida, India Birlasoft Full time

    About Birlasoft:Birlasoft is a global technology company enabling next-generation digital transformation through expertise in Cloud, AI, Data, and enterprise solutions. Combining industry proficiency with advanced digital capabilities, it helps businesses accelerate change with speed, scale, and purpose, delivering future-ready solutions that enhance...

  • PolicyCenter Production Support Coordinator

    3 weeks ago

    Noida, India Birlasoft Full time

    About Birlasoft: Birlasoft is a global technology company enabling next-generation digital transformation through expertise in Cloud, AI, Data, and enterprise solutions. Combining industry proficiency with advanced digital capabilities, it helps businesses accelerate change with speed, scale, and purpose, delivering future-ready solutions that enhance...

  • PolicyCenter Production Support Coordinator

    3 weeks ago

    Noida, India Birlasoft Full time

    About Birlasoft: Birlasoft is a global technology company enabling next-generation digital transformation through expertise in Cloud, AI, Data, and enterprise solutions. Combining industry proficiency with advanced digital capabilities, it helps businesses accelerate change with speed, scale, and purpose, delivering future-ready solutions that enhance...

  • Production Coordinator

    5 days ago

    Noida, India JOBS PARK PLACEMENT Full time

    Position: Production Coordinator (Garment Export House) Location: Sector-65, Noida Experience: 5+ Years **Salary**: ₹30,000 - ₹40,000 per month Qualification: Diploma **Requirements**: - 5+ years of experience in a Production Coordinator role within the garment export industry. - Diploma or equivalent qualification in fashion design, têxtile...

  • Production Coordinator/Supervisor

    3 days ago

    Noida, Uttar Pradesh, India Fluortronix Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionFluortronix is a leading designer of scientific lighting solutions, offering products for horticulture, ultraviolet (UV), infrared (IR), and monochromatic lighting. We are key facilitators of the urban farming concept and aim to empower consumers to grow their own food in every household. Our innovative lighting solutions help enhance...

  • production and operation coordinator

    1 day ago

    Noida, Uttar Pradesh, India arsons placement Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    PRODUCTION & OPERATIONS COORDINATORLocation: Noida (on- site)Responsibilities: Coordinate with vendors & suppliers for fabrics, dyers, and raw materials Manage orders & logistics Optimize production efficiency Maintain inventory & staff records Quality Control Qualifications: 1-3 years of experience in fashion production, operations, or logistics (preferred)...

  • Production Support Engineer

    3 weeks ago

    Noida, India GoGroup Full time

    We are seeking a proactive and detail-oriented Production Support Engineer to join our team. This role is critical to ensuring system stability and seamless issue resolution in live production environments. The ideal candidate will be responsible for triaging and resolving incidents within SLA timelines, engaging with cross-functional teams, and...

  • Production Support

    2 weeks ago

    Noida, India Jubilant FoodWorks Full time

    **Roles and Responsibilities** 1) Primary responsibility is troubleshooting and resolving errors, and throughout their work they must constantly log details for later reports and to provide stakeholders with updates. - 2) Well-equipped in learning new tools leveraged in organization to support Business - 3) Total 3+ years of experience in Java/J2EE and well...

  • Production Coordinator

    5 days ago

    Noida, Uttar Pradesh, India Career Planto Pvt ltd Full time

    Production coordinator Location Noida Sector 5 Experience: - 1-3 Years only Gender: - Male/Female Education: - B.tech/ Diploma in mechanical Budget: - 18k-25k Industry: - Manufacturing JD: - Good in excel Good in coordination with different different departments (Design, Accounts, sales, Dispatch, Programmers, etc) Good in communication...

  • IT Product Support

    2 weeks ago

    Gurugram, Noida, India Marsh McLennan Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    ESSENTIAL JOB RESPONSIBILITIESUnderstand support ticket (Incidents and Service Requests) requirements and coordinate with requestors for better requirement clarity.Analyze the support tickets, coordinate with other IT Teams, and provide technical solutions.Understand the application and its various processes along with stakeholders information.Good...