Production Support
2 weeks ago
**Roles and Responsibilities**
1) Primary responsibility is troubleshooting and resolving errors, and throughout their work they must constantly log details for later reports and to provide stakeholders with updates.
- 2) Well-equipped in learning new tools leveraged in organization to support Business
- 3) Total 3+ years of experience in Java/J2EE and well versed in Technical Support Management.
- Well versed in using New Relic, Grafana w.r.t Monitoring and Logging issues
- 1) Problem-solving skills - successful production support engineers
- 2) Equipped in leveraging Database Management Tools(PL/SQL)
- 3) Industry-specific tools (such as programming languages)
- 4) Experience in JIRA to capture, organize and prioritize issues.
- 5) Assist in support hours of operation and off hour production emergencies.
- 6) Identify root causes of technical issues in production and out of box failures.
- 7) Study and recommend corrective solutions for enhancing efficiency.1) Total 3+ years of experience in Java/J2EE and well versed in Technical Support Management.
- 2) Well versed in using New Relic, Grafana w.r.t Monitoring and Logging issues.**Perks and Benefits**
As per Industry
- Key Skills
- JavaJ2EeGrafana
- Skills highlighted with ‘‘ are preferred keyskills
Education
- UG:_B.Tech/B.E. in Any Specialization
**Company Profile**:
Jubilant FoodWorks (JFL)
**Salary**:
9,00,000 - 10,00,000 P.A.
Industry:
Travel & Tourism
Functional Area:
IT & Information Security
Role Category:
IT Support
Role:
IT Support - Other
Employment Type:
Full Time, Permanent
-
Product Support Engineer
1 day ago
Noida, Uttar Pradesh, India Appsquadz Software Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Description Product Support Engineer Position: Product Support EngineerExperience: 3 yearsLocation: Onsite/Noida About the Role We are looking for a proactive and technically skilled Product Support Engineer with hands-on experience in supporting video streaming, content security, or broadcast solutions. The ideal candidate will have a good...
-
Product Support Specialist
2 weeks ago
Noida, Uttar Pradesh, India Payomatix Technologies Full time ₹ 5,00,000 - ₹ 12,00,000 per yearPosition:Product Support SpecialistExperience:2–4 YearsLocation:Gr. NoidaEmployment Type: Full-TimeAbout PayomatixPayomatix is a leading fintech solutions provider, enabling businesses to streamline their payment processes with innovative, secure, and scalable products. We are committed to delivering seamless experiences in the high-risk and mainstream...
-
Product Support Engineer
3 weeks ago
Noida, India Singular Full timeWe’re seeking experienced Product Support Engineers for our Bangalore office with technical, organizational and communication skills to join our growing team. In this customer-focused role, you’ll handle various B2B customer/partner communication as well as deep dive into the issues that they raise including full-on research, debugging and delivery. ...
-
Customer Support Executive
4 days ago
Noida, Uttar Pradesh, India TRDFIN Support Services Pvt Ltd Full time ₹ 22,000 per yearWe are hiring Customer Support Executives for our Domestic Chat Process team. The ideal candidate should have strong communication skills, a customer-first attitude, and the ability to handle customer interactions efficiently through chat support. Candidates with prior BPO experience are preferred, though motivated freshers with excellent skills will also be...
-
Production Support Engineer
3 weeks ago
Noida, India GoGroup Full timeWe are seeking a proactive and detail-oriented Production Support Engineer to join our team. This role is critical to ensuring system stability and seamless issue resolution in live production environments. The ideal candidate will be responsible for triaging and resolving incidents within SLA timelines, engaging with cross-functional teams, and...
-
Production Support Engineer
2 days ago
Noida, Uttar Pradesh, India Cotality Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAt Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and...
-
Product Support Executive
3 days ago
Noida, Uttar Pradesh, India Chapersons Services Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWe are hiring a Product Support Executive (contract role 2.5 months). Handle customer queries, provide troubleshooting, document resolutions, and ensure service excellence. Enjoy 5-day work week, transport, meals, insurance & incentives.Free mealHealth insuranceOffice cab/shuttle
-
Product Support
2 days ago
Noida, India Great Developers Info Tech Pvt Ltd Full timeAre you? - Obsessed with going out of your way to delight customers? - Someone who can balance efficiency & speed, while building out sustainable processes? - A problem solver? - A dynamic communicator? Perfect. Read on! **About Company**: We are a dedicated team with significant IT experience who believe in toning down the complexity of business processes...
-
Product Support Engineer
1 week ago
Noida, Uttar Pradesh, India NeoXam Full time ₹ 9,00,000 - ₹ 12,00,000 per yearExperience: 3-5 YearsFunctional Area: Product SupportLocation: NoidaResponsibility:1. Troubleshooting issues in real-time and fast response times to client facing managers to provide up-to-the-minute details on issues as they are found.2. Interaction with global stake holders and managing user expectations while providing support within agreed SLA3. Respond...
-
PolicyCenter Production Support Coordinator
4 weeks ago
Noida, India Birlasoft Full timeAbout Birlasoft:Birlasoft is a global technology company enabling next-generation digital transformation through expertise in Cloud, AI, Data, and enterprise solutions. Combining industry proficiency with advanced digital capabilities, it helps businesses accelerate change with speed, scale, and purpose, delivering future-ready solutions that enhance...