Center Manager-Pune
2 weeks ago
KEY ADMINISTRATIVE RESPONSIBILITIES Sop’s: To ensure adherence & compliance to standard operating procedures at all times and to also ensure that standards are driven by the Center Manager(s) while providing ownership value. To oversee achievement of budgeted sales target every month & offer timely advice to team to review strategies to close sales & generate bookings more effectively and scientifically. Events : To review in consultation with Zonal head & Corporate approval – events / promotions planned, local ads to be released and unique packages formulated to match variety of budgets, in order to create & drive awareness about VLCC as a slimming, beauty & fitness ( Wellness ) brand. To ensure that the data on Centre level Marketing initiative / feedback is collated and analyzed and the same sent to the Head Marketing, Corporate and Regional VP Operations To promote WOL, family card or any other promotional programs / schemes that the corporate might launch from time to time. To monitor SMS data / Call Centre escalated queries / Alive Chat mails or any other marketing activities promoted by the marketing department at the corporate. To oversee monthly budget of the centre & team operations to bring down non-essential overhead costs without impacting quality of service. To monitor the effectiveness of yield/capacities in the centers and systems to ensure revenues are maximized and provide feedback to senior management To oversee duty roster & identify staff capable of multitasking and sending them for respective trainings for upgradation. Monthly/Dailly staff meetings : To help settle personnel grievances through a rational & open meeting or use personal discretion to intervene directly. To ensure that they are held on a monthly basis and to send the reports to the Corporate within the defined time line. To provide ongoing information and status reports to Regional Operations Head / Senior management team in the corporate on monthly basis on financial and operational performance of center(s). To oversee management & maintenance of all client records, attendance record, MIS reports, security arrangements, inventory control, compliance to all statutory obligations such as PF, ESIC, Bonus etc.. Checklists : To inspect the center by taking rounds and ensure that the upkeep is as per standard norms and the hygiene and sanitation conditions are par excellence. In addition ensure that machines are in working order. To fill the checklists on a monthly basis and forward the same to the Corporate within the stipulated time line. To explain the details of incentive plan / salary break up and regularly coordinate with HR on timely distribution of salaries and incentives to the center staff. To put forth recommendations to corporate office for centre renovation, relocation/ termination of manpower, and closure of certain sections of centre & discontinuing use of certain machines To conduct regular checks at the center to ensure consumption of products as per SOP and services executed at the centers and FIFO policy is being adhered to for product consumption / retail chain. To constantly upgrade oneself so as to achieve the progression level as per the multitasking / up gradation planner
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Gurugram, India Gallagher Service Center LLP Full timeProject Manager/Senior Project Manager Experience : 13 - 15 yearsLocation : Pune, Mumbai, Bangalore, GurgaonAre you ready to take your career to the next level? We are looking for Project Managers to join our Gallagher Center of Excellence (GCoE) team. This is your chance to be part of a global leader in insurance brokerage and risk management, driving...
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Manager, Solution Center
4 weeks ago
Gurugram, India Agilent Technologies Full timeJob Description Job description - Lead the India Solution Center team ofPre-sales Application Engineerswith a strong focus ondeveloping end-to-end workflowsthat demonstrate Agilent's unique value and competitive differentiation. - Driveworkflow solution development based on customer needs, creating scalable models that accelerate adoption across pharma,...
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Global Command Center Engagement Manager
2 weeks ago
Gurugram, Gurugram, India Google Full timeJob Description Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Gurugram, Haryana, India.Minimum qualifications: - Bachelor's degree or equivalent practical experience. - Six Sigma certified. - 7 years of experience in a contact center environment and 3...
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Manager - Contact Center
6 days ago
Delhi, Gurugram, NCR, New Delhi, India Global Assure Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob Title: Manager Contact Center (Alarm Center)Location: GurgaonDepartment: OperationsReports To: [Head of Operations / Business Unit Head]Role Overview:The Manager Contact Center (Alarm Center) will be responsible for ensuring the efficient and smooth functioning of the Alarm Center, which manages emergency assistance services for our customers. The role...
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Center Head
4 hours ago
gurugram, India Shri Educare Limited Full timeThe Pratha Pre-school, Sector 31, Gurugram invites smart, energetic and creative leaders to be a part of the family as the Center Head. We are looking for someone who can initiate, develop and be a part of our quest for excellence in holistic education. To provide effective, dynamic and inspirational leadership in order that every child is able to fulfil...
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Head - Call Center - Outbound Sales
3 weeks ago
Gurugram, India Augmentedresourcing Pvt. Ltd. Full timeWe are hiring Head Call Center for our client into Education/Aviation Sector.Locations - Gurugram, Haryana, IndiaExperience -12+ yrsSkill Set :Outbound Sales, Outbound Telesales, Lead generationJob Description- To oversee 700-seat outbound call center operations and ensure high productivity by controlling, monitoring, analyzing, and reviewing the system. -...
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Wellness Program
3 days ago
Gurugram, India The Self Center Full timeAbout The Self Center: The Self Center is a sanctuary for self-exploration and mastery, offering clients the opportunity to reconnect with their true self and reach their highest potential. By blending spiritual wisdom with modern psychology, we deliver science-backed tools for lasting transformation. Role Overview: We are seeking a dedicated Wellness...
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Gurugram, India Rainbow hr consulting Full timeJob Description - DGM - Lead Procurement - Data Center Job Title : Lead Procurement Function: Supply Chain Management / Procurement Job Level : Deputy General Manager Location : Gurgaon Must have: Bachelor's degree in Engineering / Supply Chain / Commerce / Business Administration. Preferred: MBA or Postgraduate Diploma in Supply Chain Management or...
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Urgent! Field Service Center Coordinator
4 weeks ago
Gurugram, India Agilent Technologies Full timeJob Description Job Description: In this exciting role, we are seeking a proactive and detail-oriented Field Service Center (FSC) Coordinator. The primary responsibilities include coordinating repair activities, managing schedules, ensuring the timely processing of repair orders and maintaining clear communication between customers, service teams and other...
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Wellness Program
4 days ago
Gurugram, India The Self Center Full timeAbout The Self Center:The Self Center is a sanctuary for self-exploration and mastery, offering clients the opportunity to reconnect with their true self and reach their highest potential. By blending spiritual wisdom with modern psychology, we deliver science-backed tools for lasting transformation.Role Overview:We are seeking a dedicated Wellness...
