Customer Success Partner
1 week ago
The Opportunity:
SHC is a SaaS startup servicing clients in the US. The solution is a software platform for Health Clubs and Gyms. It helps members interact with the Club or Gym. And it helps clubs and gyms sell more and save on labour costs.
We are searching for a passionate and experienced Customer Success Partner to be part of our Customer Success Team. Our service is the best in the industry and is our biggest differentiator.
In this role, you will be responsible for delivering and exceeding the current service levels to drive even higher customer satisfaction, retention, and lifetime value.
Responsibilities:
- Onboard and train customers on the Product.
- Bring continous improvements to processes which drive high adoption, engagement, and value realization.
- Identify upsell and cross-sell opportunities to maximize customer growth.
- Know the product in depth and be responsible for Troubleshooting and Service Requests.
- Maintain documentation with the help of the team.
- Build strong relationships with key customers and act as their advocate within the company.
Qualifications:
- Engineering degree.
- 1-4 years of experience in customer success in a SaaS company.
- Excellent communication, interpersonal, and relationship-building skills.
Bonus points:
- Experience with customer success software and tools.
Salary Range - 10 lacs to 15 lacs
-
Customer Success Partner
1 week ago
Bangalore Urban, India SHC Full timeThe Opportunity:SHC is a SaaS startup servicing clients in the US. The solution is a software platform for Health Clubs and Gyms. It helps members interact with the Club or Gym. And it helps clubs and gyms sell more and save on labour costs.We are searching for a passionate and experienced Customer Success Partner to be part of our Customer Success Team. Our...
-
Customer Success Partner
1 week ago
Bangalore, India SHC Full timeThe Opportunity: SHC is a SaaS startup servicing clients in the US. The solution is a software platform for Health Clubs and Gyms. It helps members interact with the Club or Gym. And it helps clubs and gyms sell more and save on labour costs. We are searching for a passionate and experienced Customer Success Partner to be part of our Customer Success...
-
Customer Success Partner
4 days ago
Bangalore, India SHC Full timeAbout SHC (Formerly Smart Health Clubs): SHC is a cutting-edge SaaS platform designed for all fitness businesses, enabling them to manage operations efficiently while enhancing their member engagement and experience through our white labeled Web and Mobile apps. Our mission is to empower Fitness Businesses globally by providing exceptional solutions for...
-
Customer Success Lead
2 weeks ago
Bangalore Urban, India Cropin Full timeAbout the RoleWe are seeking an experienced Customer Success Team Lead to drive customer satisfaction, retention, and growth through effective team leadership and strategic customer engagement. This role will be responsible for managing a team of Customer Success Managers while ensuring operational excellence and maintaining strong relationships with key...
-
Customer Success Manager
6 months ago
Bangalore Urban, India Skit.ai Full timeAbout us Skit.ai is the leading conversational Voice AI platform in the accounts and receivables (ARM) industry, enabling collection agencies to streamline and accelerate revenue recovery. Skit.ai's Compliant, Configurable, and Easy-to-deploy Conversational Voice AI platform is enabling enterprises to automate nearly one million consumer conversations...
-
Customer Success Manager
6 months ago
Bangalore Urban, India Skit.ai Full timeAbout usSkit.ai is the leading conversational Voice AI platform in the accounts and receivables (ARM) industry, enabling collection agencies to streamline and accelerate revenue recovery. Skit.ai's Compliant, Configurable, and Easy-to-deploy Conversational Voice AI platform is enabling enterprises to automate nearly one million consumer conversations...
-
SHC | Customer Success Partner | bangalore
1 week ago
bangalore, India SHC Full timeThe Opportunity: SHC is a SaaS startup servicing clients in the US. The solution is a software platform for Health Clubs and Gyms. It helps members interact with the Club or Gym. And it helps clubs and gyms sell more and save on labour costs. We are searching for a passionate and experienced Customer Success Partner to be part of our Customer Success Team....
-
Customer Success Manager
3 months ago
Bangalore Urban, India Graphy Inc. Full timeJob Overview:Graphy (www.graphy.com) is seeking a highly motivated Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for managing and nurturing our customer relationships. You will serve as the primary point of contact for our customers, ensuring that they receive the best possible experience with our products...
-
Customer Success Manager
2 months ago
Bangalore Urban, India Graphy Inc. Full timeJob Overview: Graphy ( is seeking a highly motivated Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for managing and nurturing our customer relationships. You will serve as the primary point of contact for our customers, ensuring that they receive the best possible experience with our products and...
-
SHC | Customer Success Partner | bangalore
2 days ago
bangalore, India SHC Full timeAbout SHC (Formerly Smart Health Clubs):SHC is a cutting-edge SaaS platform designed for all fitness businesses, enabling them to manage operations efficiently while enhancing their member engagement and experience through our white labeled Web and Mobile apps. Our mission is to empower Fitness Businesses globally by providing exceptional solutions for their...
-
SHC | Customer Success Partner | bangalore
5 days ago
bangalore, India SHC Full timeAbout SHC (Formerly Smart Health Clubs):SHC is a cutting-edge SaaS platform designed for all fitness businesses, enabling them to manage operations efficiently while enhancing their member engagement and experience through our white labeled Web and Mobile apps. Our mission is to empower Fitness Businesses globally by providing exceptional solutions for their...
-
SHC | Customer Success Partner | bangalore
2 days ago
bangalore, India SHC Full timeAbout SHC (Formerly Smart Health Clubs): SHC is a cutting-edge SaaS platform designed for all fitness businesses, enabling them to manage operations efficiently while enhancing their member engagement and experience through our white labeled Web and Mobile apps. Our mission is to empower Fitness Businesses globally by providing exceptional solutions for...
-
Lead-Customer Success
1 month ago
Bangalore Urban, India BHIVE Workspace Full timeRole : Lead - Customer Success (Hospitality)Experience Range : 6-8 Years ExperienceQualification : Bachelors of Hotel ManagementInterview Process : Applicant questionnaire > Assessment > Face to Face Rounds > HR RoundAbout the Company: The BHIVE Group stands at the forefront of revolutionizing enterprise-grade managed offices & coworking spaces for...
-
Lead-Customer Success
1 month ago
Bangalore Urban, India BHIVE Workspace Full timeRole : Lead - Customer Success (Hospitality) Experience Range : 6-8 Years Experience Qualification : Bachelors of Hotel Management Interview Process : Applicant questionnaire > Assessment > Face to Face Rounds > HR Round About the Company: The BHIVE Group stands at the forefront of revolutionizing enterprise-grade managed offices & coworking spaces for...
-
Marketing Partner
2 months ago
Bangalore Urban, India Trianz Full timeTrianz is a leading-edge technology platforms and services company that accelerates digital transformations at Fortune 100 and emerging companies worldwide in data & analytics, digital experiences, cloud infrastructure, and security. The company’s “IP Led Transformations” vision, strategy, and business model are based on insights from a recent global...
-
Marketing Partner
2 months ago
Bangalore Urban, India Trianz Full timeTrianz is a leading-edge technology platforms and services company that accelerates digital transformations at Fortune 100 and emerging companies worldwide in data & analytics, digital experiences, cloud infrastructure, and security. The company’s “IP Led Transformations” vision, strategy, and business model are based on insights from a recent global...
-
Technical Success Manager
3 months ago
Bangalore Urban, India Chargebee Full timeChargebee provides a global subscription management platform that delivers fast time-to-value with exceptional service and support. Our mission is to empower businesses of all sizes to maximize their growth potential and revenue by adapting quickly and increasing customer loyalty.Job Intro: The Customer organization is tasked with retaining customers and...
-
Technical Success Manager
3 months ago
Bangalore Urban, India Chargebee Full timeChargebee provides a global subscription management platform that delivers fast time-to-value with exceptional service and support. Our mission is to empower businesses of all sizes to maximize their growth potential and revenue by adapting quickly and increasing customer loyalty. Job Intro: The Customer organization is tasked with retaining customers and...
-
Customer Success Lead
2 weeks ago
bangalore, India Cropin Full timeAbout the Role We are seeking an experienced Customer Success Team Lead to drive customer satisfaction, retention, and growth through effective team leadership and strategic customer engagement. This role will be responsible for managing a team of Customer Success Managers while ensuring operational excellence and maintaining strong relationships with key...
-
Customer success manager
1 month ago
Bangalore, India ToolJet Full timeAbout the company Tool Jet is a popular open-source ( ) low-code platform for building and deploying custom internal tools. We are a team of 50 members working from different regions of India. We've raised funding from investors like Microsoft’s M12, Nexus Venture Partners, January Capital & Ratio Ventures. Job Responsibilities: You will be...