Operations Executive

3 weeks ago

Bengaluru, India Truww Full time

Role OverviewWe are looking for a disciplined and proactive Operations Executive to oversee and drive the daily performance of our onsite teams and vendor partners. The ideal candidate will ensure strong process adherence, timely follow-ups, and high operational quality while maintaining accurate system updates and reports.Key Responsibilities- Monitor and track the daily performance of onsite teams and vendors against defined KPIs.- Ensure timely follow-up and closure of all assigned tasks and escalations.- Enforce process and compliance adherence across operations.- Conduct quality checks and ensure that work meets required standards.- Update internal systems and trackers regularly to maintain accurate and up-to-date records.- Prepare and share daily and weekly reports on performance, quality, and compliance metrics.- Identify gaps or bottlenecks in execution and drive accountability among team members and vendors.- Proactively escalate performance or compliance issues to management when required.- Support continuous improvement initiatives within the operations process.Requirements- Bachelor’s degree in Business Administration, Operations, or related field.- 1–3 years of experience in operations, field management, or vendor coordination preferred.- Strong communication and interpersonal skills — able to push, follow up, and drive execution.- Highly organized, disciplined, and detail-oriented.- Proficient in Excel/Google Sheets and capable of preparing structured reports.- Comfortable working in a fast-paced, field-driven environment.Key Traits- Ownership mindset and accountability.- Process-driven with a strong sense of discipline.- Confident communicator — not hesitant to escalate issues when required.- Ability to motivate, coordinate, and ensure results from multiple stakeholders.

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