Business Transformation Manager
6 months ago
In this role , you will handle large global deployment programs (technology services products) including customer education, setting expectations, process definition, establishing appropriate thresholds , relationship building, on-site implementation workshop delivery, and project management meeting facilitation, be a strategic partner in influencing decisions for the future.
Responsibilities
Responsible for overall direction in OTC F&A transformation
Ability to work in complex and challenging client environment (diversified org structure, ERPs, business processes)
Practical exposure to Lean Six Sigma and Quality tools.
Strong cross functional expertise , multiyear transformation roadmap required to be executed which includes COE creation, digital implementation, etc
Build depth in solution offering - Point Solutions, Technology offerings
Lead generation of Benchmarks and Insights across the broad spectrum
Lead Diagnostics and Transformation initiatives, act as Coach and Mentor to the Genpact and Client teams
Identify opportunities to improve the business processes and deliver business impact to client by driving standardization, consolidation, lean/six sigma, best practices framework, for making processes more efficient and effective
Identifying key process gaps and deviations
Work closely with client SMEs/Continuous Improvement team and Genpact’s Transformation Leader to develop and drive the transformation agenda that would broadly cover project identification, prioritization, analysis, delivery and governance.
Bring program management approach and rigor to the delivery of projects
Ensuring customer deliverables and project timelines are met
Data Analysis and analytics to support business decisions
Qualifications we seek in you
Minimum Qualifications
F Degree or equivalent professional qualification
F&A experience - demonstrating a proven track record of delivering successful transformation projects.
Ability to interact with senior leaders and their Direct Report(s) level members in client organizations; ability to network with key stakeholders effectively and build lasting relationships.
Ability to work in a cross-cultural environment, collaboratively.
Influencing skills, creative thinking/innovative mind-set, strategic thinking
Communicates clearly and with an inclusive style.
Ability to manage change effectively; uses straightforward and structured arguments to gain buy in from others.
Preferred Qualifications
MBA preferred.
Master Black Belt or Black belt certification from reputed institute.
Demonstrate thorough knowledge of accounting principles, systems and procedures.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube.
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