OYO | CRM Associate Manager | gurugram

7 days ago

gurugram, India OYO Full time

Please Note -Candidates with backgrounds in sales, business development, account management, data/business analysis, research, project/product management, social media, content creation, as well as freshers or interns, are kindly asked to refrain from applying for this position, as it may not align with their experience.


About Role:


We are seeking a detail-oriented and proactive CRM Associate Manager specializing in Email Marketing to join our dynamic team. The ideal candidate will be responsible for managing our (CRM) system and executing effective email marketing campaigns. This role involves working closely with marketing, product, analytics, sales, and customer service teams to enhance customer engagement and drive business growth.


Responsibilities:


  • Develop and execute end-to-end email marketing, App push, WhatsApp, SMS campaigns, including planning, content creation, testing, deployment, and analysis.
  • Manage and optimize our CRM system to ensure accurate customer data, segmentation, and targeting for personalized communication.
  • Design and implement customer journeys and automated workflows to nurture leads and conversions and enhance customer retention.
  • Collaborate with cross-functional teams to align email, web push, WhatsApp, SMS and app push marketing strategies with overall marketing objectives.
  • Conduct A/B testing for email and app push campaigns to optimize performance and ensure continuous improvement.
  • Monitor and analyze key performance metrics, providing insights and recommendations for enhancing campaign effectiveness.
  • Stay updated on industry best practices, trends, and technologies CRM.
  • Collaborate with the design team to create visually appealing and effective email templates.


Work Experience:


  • 2-4 Years of relevant experience in CRM for a digital business.
  • Bachelor's degree in marketing, Business, or a related field.
  • Customer-centric mindset and eye for detail is a must.
  • Working knowledge of atleast one campaign management tool: MoEngage, CleverTap.
  • Understanding of GDPR and other email marketing regulations is an added advantage.
  • Strong analytical skills with the ability to interpret data and extract actionable insights.
  • Experience in managing the digital portfolio for a hospitality business is a plus.

  • OYO | CRM Associate Manager | gurugram

    7 days ago

    gurugram, India OYO Full time

    Please Note-Candidates with backgrounds in sales, business development, account management, data/business analysis, research, project/product management, social media, content creation, as well as freshers or interns, are kindly asked to refrain from applying for this position, as it may not align with their experience.About Role:We are seeking a...

  • OYO | General Manager Hotel Operations | gurugram

    6 days ago

    gurugram, India OYO Full time

    JOB DESCRIPTION - ● Become a trusted partner of your hotels, developing close relations with the Hotel Owner, Partners Service providers and staff to ensure great guest experience in the UK SOB portfolio ● Prior 5+ years of experience in Launching the Budget/Premium Hotels ● Strong Vendor Identification, negotiation and Finalization etc skills ● Able...

  • OYO | General Manager Hotel Operations | gurugram

    7 days ago

    gurugram, India OYO Full time

    JOB DESCRIPTION -● Become a trusted partner of your hotels, developing close relations with the Hotel Owner, Partners Service providers and staff to ensure great guest experience in the UK SOB portfolio● Prior 5+ years of experience in Launching the Budget/Premium Hotels● Strong Vendor Identification, negotiation and Finalization etc skills● Able to...

  • OYO | General Manager Hotel Operations | gurugram

    1 week ago

    gurugram, India OYO Full time

    JOB DESCRIPTION -● Become a trusted partner of your hotels, developing close relations with the Hotel Owner, Partners Service providers and staff to ensure great guest experience in the UK SOB portfolio● Prior 5+ years of experience in Launching the Budget/Premium Hotels● Strong Vendor Identification, negotiation and Finalization etc skills● Able to...

  • OYO | General Manager Hotel Operations | gurugram

    1 week ago

    gurugram, India OYO Full time

    JOB DESCRIPTION - ● Become a trusted partner of your hotels, developing close relations with the Hotel Owner, Partners Service providers and staff to ensure great guest experience in the UK SOB portfolio ● Prior 5+ years of experience in Launching the Budget/Premium Hotels ● Strong Vendor Identification, negotiation and Finalization etc skills ● Able...

  • OYO | Key Account Manager- US | gurugram

    1 week ago

    gurugram, India OYO Full time

    Job Responsibilities: Identify and pursue potential customers or clients through various sales channels, such as cold calling, networking, and referrals. Develop and nurture strong relationships with existing and prospective clients to understand their needs, preferences, and pain points. Deliver compelling product and service presentations to showcase...

  • OYO | Key Account Manager- US | gurugram

    1 week ago

    gurugram, India OYO Full time

    Job Responsibilities: Identify and pursue potential customers or clients through various sales channels, such as cold calling, networking, and referrals.Develop and nurture strong relationships with existing and prospective clients to understand their needs, preferences, and pain points.Deliver compelling product and service presentations to showcase OYO's...

  • CRM Associate Manager

    7 days ago

    Gurugram, India OYO Full time

    Please Note-Candidates with backgrounds in sales, business development, account management, data/business analysis, research, project/product management, social media, content creation, as well as freshers or interns, are kindly asked to refrain from applying for this position, as it may not align with their experience.About Role:We are seeking a...

  • CRM Associate Manager

    6 days ago

    Gurugram, India OYO Full time

    Please Note-Candidates with backgrounds in sales, business development, account management, data/business analysis, research, project/product management, social media, content creation, as well as freshers or interns, are kindly asked to refrain from applying for this position, as it may not align with their experience.About Role:We are seeking a...

  • OYO | Search Engine Marketing Specialist

    1 day ago

    gurugram, India OYO Full time

    Job summary· Lead and execute paid search strategy across primary international markets: US, UK, LATAM.· Drive visibility, bookings, and customer engagement through optimized paid search campaigns.· Ideal candidate should have a strong passion for hospitality, a nuanced understanding of different markets, and experience managing high-budget SEM campaigns...

  • Project Associate

    2 weeks ago

    Gurugram, India OYO Full time

    Location: Gurugram Sec 69 (Work from office)Job Type: Full TimeKey Responsibilities:Cross Functional Projects: Lead and drive cross functional projects that have a significant impact on OYO's business and global growth. Collaborate with teams from various functions to ensure project success.Work with Leadership/CXOs: Interact closely with OYO's leadership...

  • Project Associate

    2 weeks ago

    Gurugram, India OYO Full time

    Location: Gurugram Sec 69 (Work from office) Job Type: Full Time Key Responsibilities: Cross Functional Projects: Lead and drive cross functional projects that have a significant impact on OYO's business and global growth. Collaborate with teams from various functions to ensure project success. Work with Leadership/CXOs : Interact closely with OYO's...

  • Project Associate

    2 weeks ago

    gurugram, India OYO Full time

    Location: Gurugram Sec 69 (Work from office) Job Type: Full Time Key Responsibilities: Cross Functional Projects: Lead and drive cross functional projects that have a significant impact on OYO's business and global growth. Collaborate with teams from various functions to ensure project success. Work with Leadership/CXOs : Interact closely with OYO's...

  • OYO | Sales Operations Specialist | gurugram

    7 days ago

    gurugram, India OYO Full time

    Position Overview:The Deputy Cleaning and Service Manager (DCSM) will be responsible for overseeing and managing cleaning C maintenance service operations for a summer vacation rental business. The role involves coordinating with cleaning vendors, ensuring high-quality service delivery, managing data-driven reports and dashboards, and resolving escalations...

  • OYO | Sales Operations Specialist | gurugram

    7 days ago

    gurugram, India OYO Full time

    Position Overview: The Deputy Cleaning and Service Manager (DCSM) will be responsible for overseeing and managing cleaning C maintenance service operations for a summer vacation rental business. The role involves coordinating with cleaning vendors, ensuring high-quality service delivery, managing data-driven reports and dashboards, and resolving...

  • General Manager Hotel Operations

    7 days ago

    Gurugram, India OYO Full time

    JOB DESCRIPTION -● Become a trusted partner of your hotels, developing close relations with the Hotel Owner, Partners Service providers and staff to ensure great guest experience in the UK SOB portfolio.● Prior 5+ years of experience in Launching the Budget/Premium Hotels.● Strong Vendor Identification, negotiation and Finalization etc skills.● Able...

  • General Manager Hotel Operations

    6 days ago

    Gurugram, India OYO Full time

    JOB DESCRIPTION -● Become a trusted partner of your hotels, developing close relations with the Hotel Owner, Partners Service providers and staff to ensure great guest experience in the UK SOB portfolio.● Prior 5+ years of experience in Launching the Budget/Premium Hotels.● Strong Vendor Identification, negotiation and Finalization etc skills.● Able...

  • General Manager Hotel Operations

    6 days ago

    Gurugram, India OYO Full time

    JOB DESCRIPTION - ● Become a trusted partner of your hotels, developing close relations with the Hotel Owner, Partners Service providers and staff to ensure great guest experience in the UK SOB portfolio .● Prior 5+ years of experience in Launching the Budget/Premium Hotels .● Strong Vendor Identification, negotiation and Finalization etc skills .●...

  • General Manager Hotel Operations

    1 week ago

    Gurugram, India OYO Full time

    JOB DESCRIPTION -● Become a trusted partner of your hotels, developing close relations with the Hotel Owner, Partners Service providers and staff to ensure great guest experience in the UK SOB portfolio.● Prior 5+ years of experience in Launching the Budget/Premium Hotels.● Strong Vendor Identification, negotiation and Finalization etc skills.● Able...

  • General Manager Hotel Operations

    1 week ago

    Gurugram, India OYO Full time

    JOB DESCRIPTION -● Become a trusted partner of your hotels, developing close relations with the Hotel Owner, Partners Service providers and staff to ensure great guest experience in the UK SOB portfolio.● Prior 5+ years of experience in Launching the Budget/Premium Hotels.● Strong Vendor Identification, negotiation and Finalization etc skills.● Able...