Implementation Manager

4 weeks ago

bangalore, India Simplify3x Software Private Limited Full time

Job Description:

Overview:

As the SimplifyQA Implementation Manager, you will lead a team responsible for the successful deployment and adoption of SimplifyQA within our organization and for our clients. You will be instrumental in overseeing all aspects of implementation projects, from planning and strategy development to execution and post-implementation support. Your leadership, technical expertise, and project management skills will be essential in driving excellence, fostering collaboration, and delivering exceptional value to our clients.

Responsibilities:

Team Leadership and Development:

  • Lead and mentor a team of implementation specialists, providing guidance, support, and performance feedback to ensure individual and team success.
  • Foster a culture of collaboration, innovation, and continuous learning within the implementation team.
  • Identify training and development opportunities to enhance team members' skills and capabilities in software implementation, project management, and client communication.

Project Planning and Strategy:

  • Collaborate with clients and internal stakeholders to develop comprehensive implementation plans and strategies tailored to meet specific project requirements and objectives.
  • Allocate resources effectively, manage project timelines, and prioritize tasks to ensure successful project delivery within budget and scope.

Client Engagement and Relationship Management:

  • Serve as the primary point of contact for key client accounts, building strong relationships and managing expectations throughout the implementation process.
  • Conduct regular status meetings with clients to provide updates on project progress, address concerns, and solicit feedback to ensure client satisfaction and success.

Quality Assurance and Continuous Improvement:

  • Establish and enforce quality assurance processes and standards to ensure the delivery of high-quality implementation services and solutions.

Perks of working with Simplify3x and why us?

  • We are a growing, fast- moving dynamic team that collaborates with each other in order to achieve continue growth and success.
  • Team-building and growth events
  • Work-life balance
  • Insurance benefits
  • Flexible work environment

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