Implementation Manager

3 weeks ago


Bangalore, Karnataka, India Dashhire Full time

Job Description :


- An Implementation Manager will be responsible for understanding and presenting the technical aspects of the software to prospective clients, as well as demonstrating how it can solve their financial needs.

- This may involve working closely with the sales team to ensure customer needs are being met.

- This role sits at the intersection of business development, product, and engineering skills.

- As an Implementation Manager, you are going to showcase your exceptional product knowledge and foster client relationships by delivering product demonstrations and responding to technical queries.

- You will be also responsible for testing existing integration with other vendors as requested by the client.

- Your grit toward solving complexities and staying decisive can help us democratize finance.

Responsibilities :

- Contribute to Design and architect technical solutions based on customer requirements and business objectives.

- Collaborate with project managers to define project scope, deliverables, and timelines.

- Develop implementation plans and strategies, considering scalability, performance, and security.

- Configure and customize software applications to meet client specifications.

- Integrate and deploy software solutions in various environments, including on-premises and cloud-based platforms.

- Troubleshoot and resolve technical issues during the implementation and post-implementation phases.

- Provide technical guidance and support to clients and internal teams throughout the implementation process.

- Collaborate with developers to develop and test customizations, extensions, and integrations.

- Conduct training sessions and create documentation to enable clients to effectively use the implemented solutions.

- Collaborate with the sales team to assist in pre-sales activities, including product demonstrations and technical discussions.

- Collaborate, Take Ownership, Innovate, and Improve are our core 3+ years of experience in implementing and integrating the SDKs in the client environment.

- Understanding of coding languages like Go/Python/Java/Kotlin.

- Strong Understanding of designing and leading the integration flow.

- Proven experience as an Implementation Manager or a similar role, preferably in the Fintech space.

- Hands-on experience in troubleshooting process execution problems and rectifying errors.

- Great understanding of running queries using SQL/Python/etc and other tools like Postman which can help in a smooth integration experience.

- Understanding and hands-on working experience in tools like React Native, Flutter, Cordova, Ionic React, etc.

- Experience in maintaining and adjusting existing integration solutions to reflect all changes in clients and internal environments.

- Good understanding of scripting and testing in the clients' environment.

(ref:hirist.tech)
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