Implementation Manager
2 months ago
Job Description :
- An Implementation Manager will be responsible for understanding and presenting the technical aspects of the software to prospective clients, as well as demonstrating how it can solve their financial needs.
- This may involve working closely with the sales team to ensure customer needs are being met.
- This role sits at the intersection of business development, product, and engineering skills.
- As an Implementation Manager, you are going to showcase your exceptional product knowledge and foster client relationships by delivering product demonstrations and responding to technical queries.
- You will be also responsible for testing existing integration with other vendors as requested by the client.
- Your grit toward solving complexities and staying decisive can help us democratize finance.
Responsibilities :
- Contribute to Design and architect technical solutions based on customer requirements and business objectives.
- Collaborate with project managers to define project scope, deliverables, and timelines.
- Develop implementation plans and strategies, considering scalability, performance, and security.
- Configure and customize software applications to meet client specifications.
- Integrate and deploy software solutions in various environments, including on-premises and cloud-based platforms.
- Troubleshoot and resolve technical issues during the implementation and post-implementation phases.
- Provide technical guidance and support to clients and internal teams throughout the implementation process.
- Collaborate with developers to develop and test customizations, extensions, and integrations.
- Conduct training sessions and create documentation to enable clients to effectively use the implemented solutions.
- Collaborate with the sales team to assist in pre-sales activities, including product demonstrations and technical discussions.
- Collaborate, Take Ownership, Innovate, and Improve are our core 3+ years of experience in implementing and integrating the SDKs in the client environment.
- Understanding of coding languages like Go/Python/Java/Kotlin.
- Strong Understanding of designing and leading the integration flow.
- Proven experience as an Implementation Manager or a similar role, preferably in the Fintech space.
- Hands-on experience in troubleshooting process execution problems and rectifying errors.
- Great understanding of running queries using SQL/Python/etc and other tools like Postman which can help in a smooth integration experience.
- Understanding and hands-on working experience in tools like React Native, Flutter, Cordova, Ionic React, etc.
- Experience in maintaining and adjusting existing integration solutions to reflect all changes in clients and internal environments.
- Good understanding of scripting and testing in the clients' environment.
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