Sr. Implementation Project Manager

4 weeks ago

bangalore, India RELX Full time

About the Role

As a Sr. Implementation Project Manager, you will define, plan, and deliver complex programs that require cross-functional collaboration and management of inter-dependencies between a group of projects and/or related activities within the constraint of scope, quality, time, and budget. Includes the management of a group of matrixed employees and contractors that serve on the program(s) to deliver solutions for the business. You will also be responsible for the successful implementation and ongoing support of Elsevier’s products for India-based customers. 

As a member of this team, you will manage product development and project implementation, obtain requirements, evaluate, and determine the objectives, goals, and scope of multiple complex projects, and overcome barriers. You will be responsible for networking across organizations to drive initiatives, strategies, issue resolutions, and alignment. This includes creating, monitoring, and providing ongoing communications to appropriate stakeholders while coaching and facilitating the effectiveness of a team by growing their capabilities to organize, manage, and make decisions. You will also identify risk areas and provide alternative strategies to leadership that address concerns as well as manage interdependencies or dependencies between projects or programs in addition to managing project process documentation. 

In this role that is both customer-facing and technical, you will provide customer support and guidance throughout the implementation process by providing an outstanding customer experience, removing roadblocks, building relationships, and leading improvement initiatives. You’ll act as a trusted advisor to our customers, ensuring adaptation and maximum value from our solutions. You should have a passion for driving customer success. 

About the Responsibilities:

Working with the Executive Sponsor and Business Owner of a Program, and other management as required, to achieve the Program objectives.  Working with business and technical team/s to drive out program strategy and approach. Organize, plan, and maintain a program roadmap consisting of cross-functional activities/projects.  Working with business and technical organizations to assemble project teams. Lead Project and/or Program team in the development and maintenance of comprehensive plans for a defined program.  Acquiring an understanding of the business objectives for an assigned area.  Monitoring, evaluating, and reporting on Program status inclusive of scope, schedule, budget, and alignment to Program and strategic goals. Directing corrective action, as needed, to maintain the viability of the Program.  Developing and maintaining positive customer relationships. Deliver presentations of project status to effectively communicate throughout the project life cycle.  Adhering to the Organization's project management methods, project life-cycle methodologies, and audit requirements. Support and contribute to the improvement of project management methods and practices. Functioning as the project manager and customers’ primary point of contact  Developing customizations and configurations and prioritizing, track, and drive product implementations. Driving successful implementation and adoption of solutions to new customers  Conducting calls with each customer to ensure open lines of communication and problem resolution. Monitoring and maintaining a high level of focus on customer satisfaction. Analyzing usage reporting from key customers. Responsible for partner relationships and retention  Liaising with customers and product development teams 

You’ll be working alongside subject matter experts in Health Information Technology and Healthcare customers. We need someone who enjoys a good challenge and is excited about helping take our organization to the next level. You should be a self-starter who will dig in, working with limited supervision. 

About the Requirement:

Bachelor’s Degree in Business or related field, or equivalent relevant work experience  At least 10 years of project management work experience  Project management certification (PMP, PRINCE2, Agile, etc.)  Extensive experience solely managing budgets ($3M+)  Change Management experience  Experience providing regular reports and summaries to management. SmartSheets, Microsoft Project, or other PM tools, 5 years  Agile knowledge  Go-to-Market knowledge. Strong professionalism and strong interpersonal skills required. Customer service and technical support experience  Experience in working in an international matrix organization. Experience working in a business-to-business environment. Ability to learn new skills and assimilate knowledge quickly. Excellent written and oral communication skills  Ability to build and foster strong relationships, both internally and externally  Exceptional time management and organizational skills, with a high attention to detail  Growth mindset, bias for action, innovative  Strong leadership skills  Languages: Hindi and English required 

Preferred Qualifications  

Additional Project management certification (Six Sigma, etc.)  Minimum 3 years of Healthcare IT project management experience and working knowledge of hospital and clinic departmental workflows.  Advanced knowledge of current IT and Healthcare technologies  Practical knowledge and training in healthcare privacy and data 

Knowledge, Skills, and Abilities  

Solid project management skills. Previous demonstrated experience leading Business/technical projects, building project plans and leading project meetings.  Strong project delivery skills — accurate project planning, delivering to milestone dates, managing resources effectively, communicating status effectively, managing risks, and can juggle multiple activities at once to accomplish goals. Experience working with JIRA, SmartSheets, Confluence, or other similar tools.  Solid technical skills including working knowledge of computer systems and Microsoft Office applications. Demonstrated ability to work well with all levels of stakeholders.  Possess personal qualities of integrity, credibility, and commitment to the corporate mission. Ability to work flexibly and able to multitask; self-motivated and can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems. Exemplary communication skills (written, presentation, meeting management, and documentation)  Experience partnering with other project stakeholders to resolve issues and mitigate project impacts. A results-oriented outlook with the ability to prioritize and deliver key initiatives. Highly adaptable to changing needs within the organization — adapts to rapidly changing priorities.

Work in a way that works for you

We promote a healthy work/life balance across the organization. With an average length of service of 9 years, we are confident that we offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

Working with us

  • Sr. Project Manager

    2 months ago

    bangalore, India Odessa Full time

    Job Description About: Odessa is a U.S. company with offices in Philadelphia, USA and Bangalore, India. Our power a client base comprised of leading global financial institutions that operate across market segments. We transform bold ideas into breakthrough outcomes for clients that drive the economy through equipment and fleet leasing: IT,...

  • Sr. IT Project Manager

    4 weeks ago

    bangalore, India Momentive Full time

    Job Title: Sr. IT Project Manager Summary: Lead cross-functional project teams and oversee the planning, strategy and execution of tasks to ensure the successful delivery of IT projects. The IT Project Manager independently leads a matrixed team through influence and coordination to achieve project objectives, keeps track of output and...

  • Sr. Assoc. Project Manager

    4 days ago

    bangalore, India Novo Nordisk AS Full time

    Department –Commercial, GBS Does your motivation come from challenges and working in a dynamic environment? Do you thrive in a working environment where close collaboration with key stakeholders and strategic alignment is essential? Do you have a can-do attitude with continuous improvement as one of your career objectives? Then we might have the...

  • Sr Project Manager

    4 weeks ago

    bangalore, India Forcepoint Full time

    Who is Forcepoint? Forcepoint simplifies security for global businesses and governments. Forcepoint’s all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+...

  • Project Specialist SR Ops IN, Sustainability, GPO

    7 days ago

    bangalore, India Amazon Retail India Private Limited - L59 Full time

    Amazon’s mission is to be the most customer-centric company on Earth. To get there, we need to develop leaders who represent, and can innovate, on behalf of a diverse and demanding global customer base. The Global Procurement Organization (GPO) identifies and procures goods and services at the best value for business, maintaining the quality of products...

  • Project Specialist SR Ops IN, Sustainability, GPO

    2 months ago

    bangalore, India Amazon Retail India Private Limited - L59 Full time

    Amazon’s mission is to be the most customer-centric company on Earth. To get there, we need to develop leaders who represent, and can innovate, on behalf of a diverse and demanding global customer base. The Global Procurement Organization (GPO) identifies and procures goods and services at the best value for business, maintaining the quality of products...

  • LIFT Implementation Project Manager

    3 weeks ago

    bangalore, India Oracle Full time

    Role Summary An experienced and results oriented professional to be an integral part of the Oracle LIFT organization as a Technical Project manager, managing all aspects of delivery of LIFT delivery engagements, from managing customer stakeholders through to successful implementation: Contributing to the Delivery planning and strategy, providing...

  • Manager - Project Implementation - Contract Logistics

    2 months ago

    bangalore, India DP World Australia Full time

    Key responsibilities • Lead and manage the end-to-end implementation of contract logistics projects, ensuring alignment with client requirements, company objectives, and industry best practices.• Collaborate with cross-functional teams, including operations, sales, procurement, and IT, to develop project plans, timelines, and resource allocations.•...

  • Sr IT Project Manager

    2 months ago

    bangalore, India Thermo Fisher Scientific Full time

    Engage various business leads to identify transformation opportunities through automation in groups and divisions. Coordinate and lead business group road shows with the aim of introducing Automation initiatives and gathering potential automation opportunities. Answer qualification questions in Productivity Tracker for each process Prioritize...

  • Project Implementation Specialist

    3 weeks ago

    bangalore, India Maersk Full time

    Lead and manage multiple small to large scale FbMimplementation projects from opportunity to launch. Proactively collaborate with internal project resources and customers to execute projects through effective internal and external project communications. Develop detailed project plan, resource management, project budget financial tracking, and timely project...

  • Sr IT Project Manager

    2 months ago

    Bangalore, India Thermo Fisher Scientific Full time

    Job DescriptionEngage various business leads to identify transformation opportunities through automation in groups and divisions.Coordinate and lead business group road shows with the aim of introducing Automation initiatives and gathering potential automation opportunities.Answer qualification questions in Productivity Tracker for each processPrioritize...

  • Implementation Manager

    3 weeks ago

    bangalore, India Allegis Global Solutions Full time

    Company Description Allegis Global Solutions is founded on a culture that is passionate about transforming the way the world acquires talent by delivering client-focused solutions that make a difference for businesses worldwide. From refining how you manage your contingent workforce to strengthening your employer brand to recruit top talent, our...

  • Implementation Manager

    2 months ago

    bangalore, India Allegis Global Solutions Full time

    Company Description Allegis Global Solutions is founded on a culture that is passionate about transforming the way the world acquires talent by delivering client-focused solutions that make a difference for businesses worldwide. From refining how you manage your contingent workforce to strengthening your employer brand to recruit top talent, our...

  • Project Lead

    3 weeks ago

    bangalore, India Novo Nordisk AS Full time

    Department: Business Support, Global Legal GBS Are you an experienced project professional looking for a new challenge? Do you have a passion for driving legal and compliance processes and providing business insights? We are seeking a Project Lead to join our Global Legal GBS Bangalore team at Novo Nordisk. If you are ready to take the next step in...

  • Project Lead

    1 month ago

    bangalore, India Novo Nordisk AS Full time

    Department: Business Support, Global Legal GBS Are you an experienced project professional looking for a new challenge? Do you have a passion for driving legal and compliance processes and providing business insights? We are seeking a Project Lead to join our Global Legal GBS Bangalore team at Novo Nordisk. If you are ready to take the next step in...

  • Sr. Tech Project Manager, CnH Analytics

    1 month ago

    bangalore, India Genpact Full time

    With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...

  • Sr. Tech Project Manager, CnH Analytics

    6 hours ago

    bangalore, India Genpact Full time

    With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...

  • Data Management Associate Sr

    3 weeks ago

    bangalore, India JPMorgan Chase & Co. Full time

    The Data Management Associate Sr. in Metadata Management is responsible for gathering, validating and documenting metadata for data elements related to critical business operation processes, reporting and analytics, and associated data quality. Metadata drives control in several key Data Risk areas, such as Access, Privacy, Data Use, and more. Governed data...

  • Data Management Associate Sr

    4 weeks ago

    bangalore, India JPMorgan Chase & Co. Full time

    The Data Management Associate Sr. in Metadata Management is responsible for gathering, validating and documenting metadata for data elements related to critical business operation processes, reporting and analytics, and associated data quality. Metadata drives control in several key Data Risk areas, such as Access, Privacy, Data Use, and more. Governed data...

  • Manager - Projects

    3 weeks ago

    BANGALORE, India Cognizant Full time

    ArchitectQualification:Bachelors in science , engineering or equivalentResponsibility:Innovation and Thought Leadership • Participate in external forums (seminars, paper presentation etc) to showcase Cognizant capabilities and insights under guidance of senior team members. • Understand client's existing business and explore new avenues to save cost and...