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Center Head
4 weeks ago
Role Summary:
The Center Head will be responsible for overseeing and managing the overall operations, academic excellence, process implementation, profitability, and faculty management at the center. This is a leadership role that requires a blend of operational expertise, academic oversight, and strong people management skills to ensure the center achieves its strategic goals.
Key Responsibilities
1. Academic Management
- Ensure high-quality academic delivery by maintaining consistency in teaching standards.
- Monitor and evaluate class performance, ensuring alignment with the curriculum and academic calendar.
- Conduct regular feedback sessions with students and faculty to improve learning outcomes.
- Organize doubt-clearing sessions, tests, and academic events to enhance student engagement.
2. Operations Management
- Oversee the smooth day-to-day functioning of the center, including infrastructure, IT, and administrative support.
- Ensure compliance with all operational processes and company policies.
- Collaborate with cross-functional teams (HR, IT, Marketing) to ensure seamless operations.
3. Faculty Management
- Recruit, onboard, and manage faculty members, ensuring their alignment with organizational standards and values.
- Plan and implement faculty training programs for skill enhancement and teaching efficacy.
- Conduct performance evaluations and provide constructive feedback to faculty members.
4. P&L Management
- Take ownership of the center's Profit and Loss (P&L) statement by driving revenue and managing costs effectively.
- Plan and implement strategies to meet financial goals and growth targets.
- Optimize resource allocation and ensure cost efficiency in all activities.
5. Process Standardization and Improvement
- Establish and standardize key operational processes for efficiency and scalability.
- Identify areas of improvement and implement strategies to enhance operational excellence.
- Maintain comprehensive documentation of processes for compliance and audits.
6. Stakeholder Engagement
- Build and maintain relationships with students, parents, faculty, and staff to foster a collaborative environment.
- Address grievances and ensure the satisfaction of all stakeholders.
- Represent the center during organizational meetings, events, and external interactions.
Key Skills and Competencies
- Strong leadership and team management abilities.
- Excellent communication and interpersonal skills.
- Analytical and problem-solving skills with a focus on results.
- Ability to handle multiple responsibilities and prioritize effectively.
- Knowledge of academic processes and operational management.
- Proficiency in financial planning and budget management.
Qualifications
- Bachelor’s or Master’s degree in Education, Business Administration, or a related field.
- 5+ years of experience in a leadership role, preferably in the education sector.
- Proven track record in managing academics, operations, and profitability.
