Director Payment Operations
4 weeks ago
Managing a team of 600+ headcount in US and IndiaManage the Customer service inbound calls for Credit, Debit, Prepaid, Loyalty, Tokenization,Bill PayDeliver all CSLs, SLAsPartner with Transition & Transformation teamsPartner with COEs – T, Q, WFM, BI
What you bring:
Minimum 15 to 20 yrs of experience in call center for India and US delivery centersExperience required in US based client’s deliveryExperience in managing the span 500 to 750Experience in Payments & Customer Service – Credit, Debit, Prepaid, Loyalty, Tokenization, Bill PayExperience in Leading MBRs/QBRs with clients – CSLs expShould have been part of Transformation projects and has delivered projects which reducedAHT, HC or VolumeGood Understanding of Operations, Training, QC and WFM metrics/benchmarksExperience in Leveraged pool delivery – preferred not must have
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Network People Services Technologies Ltd.
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delhi, India Network People Services Technologies Ltd. (NPST- Banking and Payment Solutions) Full timeWho we are and what do we doNPST is into Digital Payments bridging the banking and fintech worlds with its product suite of technology and payments, for over 10 years. We provide software and digital payment solutions to the BFSI Industry as a Technology service provider(TSP) and Payment Platform as a Service (PPaaS), catering to stakeholders across the...
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Associate Director of Sales
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Delhi, India Network People Services Technologies Ltd. (NPST- Banking and Payment Solutions) Full timeWho we are and what do we doNPST is into Digital Payments bridging the banking and fintech worlds with its product suite of technology and payments, for over 10 years. We provide software and digital payment solutions to the BFSI Industry as a Technology service provider(TSP) and Payment Platform as a Service (PPaaS), catering to stakeholders across the...
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Technical Account Director for Payment Domains
4 weeks ago
Delhi, Delhi, India Paymentology Full timeFoster Exceptional Client Relationships and Drive Innovation in Payment DomainsAt Paymentology, we seek a skilled Technical Account Director to manage and support our clients, ensuring they receive exceptional service and technical solutions. In this role, you will be responsible for working closely with engineering and product teams to resolve technical...
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Operations Director
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Delhi, Delhi, India Paras Healthcare Pvt. Ltd. Full timeDirector of Operations Job DescriptionAt Paras Healthcare Pvt. Ltd., we seek a skilled Director of Operations to oversee and coordinate the daily activities of our company. This role is critical in ensuring that our business runs efficiently and effectively.Main Responsibilities:- The Director of Operations will be responsible for managing company procedures...
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Financial Operations Director
3 weeks ago
Delhi, Delhi, India Jettison Full timeJob Title: Financial Operations DirectorAbout the RoleAt Jettison, we are seeking an experienced Financial Operations Director to lead our financial reporting and compliance team. The successful candidate will have a proven track record in financial management and will be responsible for ensuring the accuracy and integrity of our financial records.Key...
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Operations Director
3 weeks ago
Delhi, Delhi, India Anglo-Eastern Full timeJob Title:Operations DirectorJob SummaryThe Operations Director will be responsible for managing the operations of dry bulk vessels, including insurance matters, casualty management, security-related matters, cargo cautionaries, and data/record maintenance. The ideal candidate will have a Master Mariner background with a minimum of 2 years sea-going...
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Sales Operations Director
4 weeks ago
Delhi, Delhi, India Chukde Spices Full timeJob Title: Sales Operations DirectorJob Description:As Sales Operations Director at Chukde Spices, you will be responsible for leading the sales operations team and implementing processes to improve sales efficiency. Your key responsibilities will include automating sales operations, leading a team of sales operations personnel, and implementing new...
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Hotel Operations Director
1 month ago
Delhi, Delhi, India The Indian Hotels Company Limited Full timeJob SummaryThe Indian Hotels Company Limited seeks a seasoned Operations Director to oversee the daily operations of our hotel. This is a key leadership role that requires a strong understanding of hospitality operations, sales, and customer service.Key ResponsibilitiesConduct regular operations team meetings to discuss routine matters, sales targets, and...
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Business Operations Director
4 weeks ago
Delhi, Delhi, India Phuljhadi Design Full timeWe are seeking a highly skilled Business Operations Director to oversee all business operations at Phuljhadi Design. This key role will be responsible for monitoring our organization's functions and building processes that meet our business needs.Key ResponsibilitiesEnsure all systems operate smoothly and align with our quality standards Maximize the...
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Operations Director
4 weeks ago
Delhi, Delhi, India VIVO Healthcare Full timeJob DescriptionVIVO Healthcare seeks an experienced Operations Director to lead our franchise operations and placement activities.Key Responsibilities:Strong understanding of the skill development industry, government projects, NGO's, student mobilization, and liaison with NSDC, SSC's, government.Responsible for managing franchise operations and placement...
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Operation Coordinator
6 months ago
Kirti Nagar, Delhi, Delhi, India CIPHERSQUARE PAYMENT SOLUTIONS PRIVATE LIMITED Full timeCoordinate daily operational activities to ensure efficiency and effectiveness. - Collaborate with internal departments to ensure timely delivery of invoices to Franchisees. - Monitor accounts receivable and follow up on outstanding invoices to ensure timely payment. - Reconcile payments received with invoiced amounts and resolve any discrepancies or...
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Business Operations Director
2 weeks ago
Delhi, Delhi, India KK SERVICES Full timeThe ideal candidate will have a strong background in business operations and management, with experience in delegating responsibilities and supervising business activities. They should also possess excellent communication and interpersonal skills, as well as the ability to motivate and coach employees to provide exceptional customer service.About Bharti Axa...
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Regional Operations Director
3 weeks ago
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Hotel Operations Director
4 weeks ago
Delhi, Delhi, India The Indian Hotels Company Limited Full timeJob ResponsibilitiesAs Operations Manager at The Indian Hotels Company Limited, you will lead the overall management of the hotel's operations, ensuring smooth day-to-day operations. Conduct regular meetings with the Head of Department to discuss operational matters, sales targets, and guest feedback.Minimum of 8-10 years of experience in operations...
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Associate Director/Director – Delivery
3 weeks ago
delhi, India Hero Vired Full timeAbout Us: Are you ready to be part of an exhilarating journey with an innovative, high-growth startup backed by the prestigious Hero Group, one of the nation's largest and most esteemed business conglomerates? Hero Vired is your opportunity to join a premium learning experience that offers cutting-edge industry programs and world-class partnerships,...
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Associate director/director
1 month ago
Delhi, India Hero Vired Full timeAbout Us: Are you ready to be part of an exhilarating journey with an innovative, high-growth startup backed by the prestigious Hero Group, one of the nation's largest and most esteemed business conglomerates? Hero Vired is your opportunity to join a premium learning experience that offers cutting-edge industry programs and world-class partnerships,...
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Associate Director/Director
1 month ago
Delhi, India Hero Vired Full timeAbout Us: Are you ready to be part of an exhilarating journey with an innovative, high-growth startup backed by the prestigious Hero Group, one of the nation's largest and most esteemed business conglomerates? Hero Vired is your opportunity to join a premium learning experience that offers cutting-edge industry programs and world-class partnerships,...
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Associate Director/Director – Delivery
3 weeks ago
delhi, India Hero Vired Full timeAbout Us:Are you ready to be part of an exhilarating journey with an innovative, high-growth startup backed by the prestigious Hero Group, one of the nation's largest and most esteemed business conglomerates?Hero Vired is your opportunity to join a premium learning experience that offers cutting-edge industry programs and world-class partnerships, shaping...
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Associate Director/Director
3 weeks ago
Delhi, India Hero Vired Full timeAbout Us: Are you ready to be part of an exhilarating journey with an innovative, high-growth startup backed by the prestigious Hero Group, one of the nation's largest and most esteemed business conglomerates? Hero Vired is your opportunity to join a premium learning experience that offers cutting-edge industry programs and world-class partnerships,...
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Associate Director/Director – Delivery
4 weeks ago
Delhi, India Hero Vired Full timeAbout Us:Are you ready to be part of an exhilarating journey with an innovative, high-growth startup backed by the prestigious Hero Group, one of the nation's largest and most esteemed business conglomerates?Hero Vired is your opportunity to join a premium learning experience that offers cutting-edge industry programs and world-class partnerships, shaping...