Presales Specialist

3 weeks ago

Pune, India AppZen Full time

We are seeking an experienced professional to lead Presales, Bid Management, Professional Services, and Implementation activities for our product solutions. This role bridges customer engagement during the sales cycle with seamless delivery post-sales, ensuring customer success and value realization.Key Responsibilities: Presales & Bid Management : Partner with Sales teams to understand client requirements and design tailored product demonstrations, solution proposals, and RFP/RFI end-to-end bid management including pricing, quoting, solutioning, and submission of high-quality with Product and Engineering teams to build winning value propositions. Professional Services & Implementation : Lead project scoping, planning, and delivery of product implementations for enterprise implementation strategies, timelines, and success metrics aligned with customer smooth onboarding, integration, and adoption of customer escalations and ensure delivery excellence. Stakeholder Management : Act as a trusted advisor to customers during presales and post-sales cross-functionally with Sales, Product, Engineering, and Support teams to ensure seamless customer continuous improvement in presales and delivery processes. Requirements: 8–12 years of experience in Presales, Bid Management, Professional Services, or Implementations in a Product or SaaS understanding of proposal management, pricing, and solution experience in enterprise software implementations and customer-facing communication, presentation, and stakeholder management to balance strategic thinking with hands-on execution. Good to Have: Experience working with global customers across multiple of SaaS, AI/ML, or enterprise finance/ERP domain , Prince2, or similar certification in project management.

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