IKS Health | Associate Director_Trainer(Medical Coding, CPC) | mumbai

About the Company

IKS Health enables the enhanced delivery of exceptional healthcare for today’s practicing clinicians, medical groups and health systems. Supporting healthcare providers through every function of the patient visit, IKS Health is a go-to resource for organizations looking to effectively scale, improve quality and achieve cost savings through integrated technology and forward-thinking solutions. Founded in 2007, we have grown a global workforce of 14,000 employees serving over 150,000 clinicians in many of the largest hospitals, health systems, and specialty groups in the United States. IKS Health revitalizes the clinician-patient relationship while empowering healthcare organizations to thrive. We take on the chores of healthcare — spanning administrative, clinical, and operational burdens — so that clinicians can focus on their core purpose: delivering great care. Combining pragmatic technology and dedicated experts, our solutions enable stronger, financially sustainable enterprises. By bringing joy and purpose back to medicine, we’re creating transformative value in healthcare and empowering clinicians to build healthier communities.

Vision:

Healthier Communities, Happier Clinicians, Thriving Organizations, Successful Healthcare for All.

Mission:

Our mission is to enable the efficient delivery of excellent care. We will deliver on this promise in a manner that makes it a joy for all to work with us; becoming the trusted partner that ensures financial success for our clients and healthier populations in our communities.

Our Values:

• Navigate opportunities and obstacles with speed and certainty
• Embed insight and capability in our people, processes and technology
• Relentlessly pursue innovation and excellence
• Foster human connections and collaboration

What We Do

Revenue Optimizations Services:

Our purpose built Revenue Optimization Services reduces administrative burden, maximizes revenue and enables growth at scale while using a variable cost model. Delivered using a technology led platform we transform revenue cycle management, prevent denials, facilitate the patient-provider care journey and maximize contract utilization.

Clinical Support Solutions:

Our Clinical Support Solutions help providers deliver better clinical outcomes, more efficient care, reduce clinician burnout and lower medical costs, resulting in improved physician and patient satisfaction as well as increased enterprise value. All of this while restoring the primacy of the physician-patient relationship in the exam room & beyond.

Value Based Care:

As insurance reimbursement models move towards paying for outcomes, managing population health holistically becomes more important for provider enterprises. Our value-based care solutions allow provider enterprises to succeed across the spectrum of risk by building a patient-centric, provider-led delivery model that coordinates care across the continuum and delivers better clinical, operational and financial outcomes.

Digital Health Solutions:

Our Digital Health Solutions are a robust platform that delivers data-driven value and expertise across the care continuum. It enables provider enterprises to leverage the full potential of their technology assets by helping them build, enhance, maintain and support these critical parts of their IT infrastructure. From a Unified Data Platform to Robotic Process Automation and creating bespoke technology solutions, IKS Health’s Digital Health Solutions help solve some of provider enterprises biggest challenges.

Tech Engineering:

Our Tech Engineering is dedicated to crafting cutting-edge software products and shaping digital customer experiences through our next-generation Care Enablement Platform. Our focus spans across various domains within technology, offering a diverse range of opportunities in Technical Program Management, Software & Product Engineering, Enterprise Architecture, Service Engineering, Interoperability, Test & Process Automation, Data Engineering, Data Science, BI Reporting, and Data Analytics—all hosted on the cloud. Our commitment lies in harnessing the latest advancements in technology to create solutions that transcend traditional boundaries, fostering a dynamic ecosystem where technology intersects seamlessly with healthcare to drive positive change.

10 Reasons Why You Will Have A Great Career At IKS

• #WeAreIKS Our care enablement platform enables care transformation across the patient journey.
• We Are Mission - Driven: We enable clinicians to focus on delivering great care to their patients by enabling their clinical and administrative operations as a trusted partner.
• We have a Bold Vision: We aim for successful healthcare for all through healthier communities, happier clinicians and thriving organizations.
• We are Global: We have a global working culture across 3 continents.
• We have a culture of Community: At IKS, our communities support each other to achieve their goals in pursuit of our mission and vision.
• We Empower Leaders: We empower leaders, celebrate success and leverage failure in our quest for excellence and innovation.
• We Deliver Client Impact at Scale: We listen to our customers and co-create pragmatic, scalable solutions that deliver business outcomes and tangible value to clients.
• We Are Learners At Heart: We impart knowledge and capability to embed insight in our people, processes and technology.
• We Are Curious: We identify trends and push the boundaries of possibility to discover new avenues of innovation and excellence.
• We Strive for Excellence: We strive to create extraordinary solutions by integrating the best of people and technology to deliver excellence to clients.
• We are Agile: We adopt an outside-in approach, keeping an open mind, and navigate opportunities with speed and certainty as one organization.

About the Role

A short paragraph summarizing the key role responsibilities.

Responsibilities

• Client Deliver Client onboarding solutions and support the onboarding team to deliver a consistent experience; drive standardization where appropriate Leverage technology extensively to create a repeatable and consistent onboarding process for our Clients and support scalability
• Minimum one coding credential from AAPC or AHIMA should be active
• People Drive innovation in hiring & training by collaborating with the recruitment/HR/Training team effectively. Leave & Shrinkage Roster Planning, Attrition control plan for Trainee & Trainer through various engagement strategies, Trainer Skill enhancement, HC Optimization, Trainer Manpower planning, hiring, onboarding & Deployment Collaboration with other horizontal and verticals to ensure project success (eg Talent Acquisition, Quality, Operations etc) Ensure batch throughput is achieved as per the defined standards through on time EWS identification, attrition management and toll gate performance improvement across the batches. Run and execute multiple engagement and ESAT initiative within the team as well as across batches ensuring team motivation and engagement at all times. Ensuring a Learning culture through constant training needs identification, training program coverage at all levels as per development plans for his/her account/department designed in the Career Architecture. Identify and retain probable exits across the team through well-defined retention management strategies. Define career paths and development goals for every individual in the team. Ensuring that all programs planned for Self Development are completed.
• Process This role would be responsible for managing the overall training function, training projects (BAU and strategic), learning management as well as driving operational excellence across the Training function