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Associate Relationship Manager-LAP

4 months ago

india IDFC FIRST Bank Full time

Role/Job Title: Associate Relationship Manager-Loan Against Property

Function/Department: Rural Banking

Job Purpose:

The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to identify mortgage needs of customers and provide appropriate lending solutions (Loan Against Property). The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.

 Roles & Responsibilities:

Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Contribute to penetration of mortgage business in Rural markets through lead generations and account opening as per needs of customer. Spearhead mapping of detailed household needs based on direct customer interactions.  Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets.  Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship and maintain high collections efficiency. Lead preparation of quality documentation of loans to ensure minimum queries / rejections from Operations / Credit teams. Coordinate with operations officer to ensure timely and accurate data entry. Ensure compliance as per the bank requirements. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives.

Education Qualification:

Graduation: Any Graduate

Experience: 0 to 1 years in NBFCs/Banking.