Director- Agency Channel

1 month ago


india Prudential plc Full time

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience.

To partner us in this mission, we are looking for a talented…

Head of Agency Distribution Channel

As Head of Agency, you will be responsible for the end-to-end management and performance of the agency channel. The key responsibilities will include

Strategy and business planning: Develop the overall zero-to-one Agency strategy for building and launching a future-ready digitally enabled green field agency channel for Prudential Health India.Enable to re-imagine the health insurance agency channel in India with customer centricity at the center, optimize overall customer acquisition costs whilst building a meaningful career proposition for agents.Develop detailed agency implementation plan including agency structure, phased agency build-up strategy, location strategy, branch expansion, organic/in-organic recruitment strategy, training, licensing, compensation design, and performance management to deliver the agency strategy Agency force buildup: Build and scale a high-quality future-ready agency force using a combination of organic and in-organic recruitment strategyBuild a strong talent acquisition engine to continuously source agency talent from insurance or Financial services Industry or taping the incoming fresh talent into the market.Build an attractive long-term career proposition for Prudential agency force.Recruit, train, and lead a high-performing agency management team with an optimal structure, and right set of incentives to oversee and manage the agency forceCollaborate with the Group agency management teams to bring best practices around recruitment and scaling from Prudential’s other markets in Southeast Asia and Greater China to PHI. Agency performance management: Provide leadership, direction and resources to the agency function and meet the overall revenue, retention, growth, NPS annual targets set by the organization.Develop and implement a thoughtful and sustainable strategy including compensation, incentives, promotion, training, digital tools etc. to achieve industry best core agency performance metrics including productivity, activity and average ticket size.Work closely with agents, agency managers, tech, experience, and product teams to understand agent and customer needs and pain points carefully to curate appropriate protection/prevention solutions and customer journeys.Collaborate with the Group agency management teams to bring best practices around performance management from Prudential’s other markets in South East Asia and Greater China to PHIBuild an agency force which incentivizes the right balance of customer centricity/doing right by the customer and sales, instead of a typical sales-at-all-costs culture. Drive Technology adoption: Embrace technology and innovation to improve efficiency and enhance customer experience.Leverage, localize and deploy digital tools for agency management used across other Prudential markets within Prudential Health India (PHI).Strive towards 100% digitization across the agency value chain in areas like agent onboarding, training/licensing, lead management, policy purchase, performance management, issuance, claims and servicing process.Design and develop innovative sales models (e.g. central lead generation, allocation and management) lead generation models to increase conversion rates. People Management: Alignment with cross functional key stakeholders in areas like Product, technology, and operations etc. Business Operations: Establish and monitor key performance indicators (KPIs) to measure the agency's success.Oversee day-to-day operations, ensuring efficiency and compliance with industry regulations, especially in areas of recruitment, commission management etc. New initiatives: Propose new initiatives to improve agent productivity and drive down agency management costs through interventions in areas like technology, campaign management, and performance management.

You could be the right candidate if you

Overall, 15+ years of experience in a distribution related leadership role in insurance industry. 10+ years of experience in handling Agency Channel business in Insurance Industry preferably health insurance industry. Proven track record of successfully driving business growth and achieving strategic objectives. Strong knowledge of insurance operations, regulations, and market trends. Excellent leadership, communication, and interpersonal skills. Educational qualifications: Any Bachelor's degree; MBA or industry certifications a plus. Excellent communication skills Should be IRDA certified. Always open to embracing change and be able to manage it.
 

This could be the gig for you if you…

Are passionate about consumer behavior and culture; enjoy spending time with customers to understand what they really want. Thrive in environments that celebrate co-creation and collaboration Have strong distribution knowledge and built best in class processes from a scratch Are passionate about leveraging digital tools to transform customer experience and agent productivity Like to work in a culture where everyone can see what others are doing Take help from others when stuck and encourage others when there are setbacks Always open to embracing change and be able to manage it.

What can make you extra special

It’s great if you have already read books like Blue Ocean strategy, Measure what matters & Zero to One. Before you saw them mentioned here You have real stories to tell about how your team and you challenged convention and took the path less travelled. We are keen to listen to your story; doesn’t matter if you tell these stories with a sigh or with excitement. We respect both versions. Truly.

Location: Mumbai/Bengaluru


  • Art Director

    54 seconds ago


    india BornHi Digital Full time

    Company Description BornHi Digital is a full-funnel digital marketing agency based in Bengaluru. We specialize in executing data-driven performance marketing strategies and campaigns. Our team is dedicated to helping businesses achieve their marketing goals using innovative and creative solutions. Role Description This is a full-time on-site role for an Art...

  • Direct Sales Force

    1 week ago


    India TMI Group IN Full time

    **Job Information**: - Salary - **₹ 215000 - 600000**- No. of Openings - **300 opening**- Required Skills: - **business development,communication,team leadership,direct sales,problem solving,recruiting,team management**- Job Experience: - **1 - 8 years**- Job Qualifications - **Bachelor's Degree** **Hiring for Top Life Insurance Organization** **Role:...


  • india Unacademy Full time

    DIRECTOR – PERFORMANCE MARKETING Role Summary The Director - Performance Marketing establishes and implements digital strategy to drive revenue and grow business for Unacademy’s Business Categories. The ideal candidate will serve as the digital thought leader, helping to identify trends, evolving best practices, and new technologies/tools for all digital...

  • Art Director

    1 week ago


    india Adwants Full time

    Company Description : Adwants is an integrated agency offering brand, strategy and digital solutions. Serving clients across the globe from 3 offices, Chennai, Bengaluru and Dubai. Position Overview: As an Art Director, you will collaborate closely with the Content, Client Servicing and design teams to create engaging and on-brand visuals for various...

  • Junior Art Director

    2 days ago


    india Havas Creative Network India Full time

    JD Summary: An experienced specialist who is responsible for the visual creation of advertising campaigns on one or more accounts. May adapt to change in format, media and/or clients' advertising strategies. Coordinates the design and reproduction of the copy with the art and production staff. Experience: 2-4 Years with Advertising agency Job Description: ...


  • india Hospitality Talents - Recruitment Agency Full time

    Job Description Hospitality Talents , recruitment agency specialized in hospitality profiles is looking for a Director of Revenue Management . Our client is a prestigious hotel known for its contemporary wellness experiences, exquisite dining, and stylish accommodations. With state-of-the-art MICE facilities, the hotel caters to discerning leisure guests...


  • india Propacity Full time

    Job Title: Channel Sales Manager (AWG Aero Western Green - Real Estate) Location: Noida, Sector 136 Company Description: AWG Aero Western Green is a distinguished real estate development company dedicated to creating sustainable, modern living spaces in Noida and beyond. With a focus on innovation, quality, and customer satisfaction, we strive to...

  • Planning Director

    3 weeks ago


    india VML Full time

    Role: Strategy Planning Director Reporting to: VP Planning Location: Gurgaon About Us: VML is a global powerhouse born from the unification of Wunderman Thompson and VMLY&R — two of the world's most powerful and accomplished creative agencies with complementary capabilities and geographic strengths. We have an industry-unique opportunity to provide our...

  • Assistant Director

    4 days ago


    india CHITRALEKHA STUDIOS Full time

    *This is an ad agency, we make only corporate films and ad films* *Apply only if you are interested in the advertising industry* Experience: 0-1 year or max 2 years Company Description We are a video production house based in Hyderabad. *Apply only if you are interested in ad film making* Role Description Chitralekha Studios is seeking a full-time...

  • Junior Art Director

    1 week ago


    india DesignAnswers Full time

    Company Description DesignAnswers is a design agency based in Gurugram that specializes in providing media neutral solutions. With extensive experience in design, user-centric experiential design, brand creation, and management, we offer captivating and memorable design solutions across various media platforms. Role Description This is a full-time on-site...

  • Art Director

    3 days ago


    india Jio Full time

    Jio is inviting applications from suitable candidates for the position of Art Director - Ghansoli Navi Mumbai Ideal Requirement Education Qualification :Bachelor's degree in Arts or Design from esteemed institutions. Total Number of work experience: 3 to 4 years Age: Between 24 to 32 Industries preferred: Media Agencies (Advertising agency experience is a...

  • Managing Director

    1 month ago


    india The Nature Conservancy Full time

    OFFICE LOCATION New Delhi, India WHO WE ARE ORGANIZATIONAL OVERVIEW: A PIONEER IN CONSERVATION LEADERSHIP This is an exciting time at The Nature Conservancy (TNC) as we are shifting our strategy for greater impact in the world, seeking to address some of the most complex challenges facing people and nature — issues such as...


  • india Comfort Click Full time

    We are looking for a Staffing Agency Recruiter to source, interview and select qualified job candidates for our clients. Staffing Agency Recruiter responsibilities include placing job ads in various online channels, evaluating applications and providing shortlists of qualified candidates based on established criteria. To be successful in this role, you...


  • India KamalDhari Full time

    **READ PROPERLY BEFORE YOU APPLY** We are looking for a Marketing and Branding Agency to promote and grow our brand in the healthcare industry. Our primary focus is to generate leads for doctors by providing our product to them. The agency will be responsible for creating and executing strategies that will drive growth, enhance brand visibility, and...

  • Assistant Director

    2 days ago


    india Stealth Startup Full time

    We are seeking a dynamic and creative Assistant Director who is comfortable in front of the camera for our children-focused YouTube channel. This role requires a versatile professional to manage pre-production tasks, handle props, and occasionally step into acting roles, primarily portraying a nurturing figure in children’s educational and entertainment...

  • Director-Digital

    2 weeks ago


    india Mindshare Full time

    Mindshare is an agency of GroupM, the world’s largest media investment company, and is a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Director-Digital Spoc to join us. You should be proficient in creating integrated media solutions and manage multiple brands. You will also be...

  • Brand Director

    4 weeks ago


    india Games24x7 Full time

    Introduction Games24x7 is India’s leading and most valuable multi-gaming unicorn. We’re a full-stack gaming company, offering awesome game playing experiences to over 100 million players through our products - RummyCircle, India’s first and largest online rummy platform, My11Circle, the country’s fastest growing fantasy sports platform. A pioneer in...


  • india Aloha Consulting Group Full time

    Job Description ACG_1934_JOBOur client is a leading insurance firm in Vietnam who is looking for a qualified candidate to join their firm:Support/Advise for the Department Director in organizing and managing the bidding channel exploitation and development; Manage and update capacity profiles and related documents as requested by projects. Support business...

  • Director-IQAC

    1 minute ago


    india Chitkara University Full time

    Chitkara University is looking for a Director, with strong credentials and proven leadership ability, for its Internal Quality Assurance Cell (IQAC) The Director IQAC shall take the responsibility of developing a system for conscious and consistent improvement in the overall performance of University. He/she will be responsible for development, application...


  • india Acumen Full time

    About the Role The Associate Director will be responsible for building and managing the infrastructure to increase the engagement and impact of the +1,600 Foundry Members around the world; including the governance model, technology platform and communication channels. We want to take the number of scaled organizations in the Foundry (defined as those...