Associate Director, Human Resources
3 weeks ago
HR Programs & Administration:
Identify, recommend, and implement an effective HR strategy aligned to business objectives and cultural norms Identify solutions to support high growth and ensure organizational design is in alignment for the growth Identification of trends and causes of turnover and proactive implementation of strategies to enhance retention Integration of programs and practices across assigned groups to enhance consistency, effectiveness, and champion best practices Ensure compliance with employment laws, and adherence to local regulations and policies Ensure appropriate procedures are designed and carried out for HR processes including new hire onboarding and terminations including exit interviews Collate and submit feedback & metrics on a monthly basis Partner with legal counsel to ensure that employment practices and actions are compliant while meeting the needs of the business Conduct job analysis, create job descriptions, and harmonize existing descriptions across assigned groupsRecruiting & Onboarding:
Partner with the VP, Talent Acquisition and members of the team on Talent Acquisition programs, process, reporting, and analysis Lead Talent Acquisition, and Recruiters to determine priorities, approval of headcount, and facilitation of an effective process Ensure that an effective new hire process is designed and executed with the goal for a high quality, scalable processEmployee Relations:
Provide oversight for the overall employee relations process including coaching the HR staff to manage general day-to-day queries from staff, carry out objective investigations, performance improvements, and advice and risk assessments Lead sensitive employee relations issues and bring to a successful conclusion Provide leadership for culture management for the business unit during the high growth and acquisition processes Partner with the assigned leadership team with the localization of the culture project initiativesPerformance Management & Training:
Support the on-going performance management program(s) Develop and implement harmonized career ladders across assigned groups Identify training needs for business unit staff and individual executive coaching needs & partner with L&D to deliver solutions Provide coaching, counseling, and career development Organize & plan training as requiredOther:
Some travel to other offices and business meetings may be required Additional duties as assignedQualifications:
Minimum Required:
Bachelor's degree 10+ years’ experience in Human ResourcesOther Required:
Previous support for organizations experiencing YOY growth HR systems experience as a user Employee relations, coaching, and counseling experience Strong understanding of employment law Proficiency with MS Office tools (Word, Excel, PowerPoint, and Outlook) A willingness to travel (~20%)Preferred:
Degree in Human Resources or a related field of study Experience supporting healthcare desired HR systems experience in ADP, SAS / SuccessFactors, Keka and ATS platforms Successful experience partnering with multiple business leaders and key stakeholders Start-up or fast growing organization support including building and supporting HR programs & policies Employee relations and coaching to include both management and non-management level employees Demonstrated understanding of business and management principles involved in planning, staff resource allocation, and Human Resources modeling Successful record of building and nurturing a positive culture & aligning people processes with business goals and requirements Understanding of project management principles and experience successfully executing complex projects Comfortable working within and navigating a matrix structure Experience working with a diverse and dispersed global organizationSkills:
Proactive, customer-focused approach to work Demonstrated responsiveness and flexibility Successfully dealing with queries efficiently, tactfully, and confidentially Desire to partner with the business & build strong relationships and to elevate the role of HR in assisting the business to achieve people, revenue, and operational goals Enthusiasm about designing and delivering HR programs & day-to-day HR delivery Effective communication, interpersonal, and negotiation skills Excellent organization and prioritizationOther Required:
Someone that shares our core values (client service, purpose, accountability, mutual respect and collaboration). Exceptional organizational, customer service, interpersonal communication skills with the flexibility to thrive in a fast paced, changing environment and the ability to actively participate in and sometimes lead cross functional teams Knowledge of India employment landscape and experience advising stakeholders across multiple countries. Demonstrated knowledge and experience in all areas of HR to include but not be limited to, onboarding, training, performance management, employee relations, and compliance Strong interpersonal skills - friendly, tactful, good negotiator, ability to influence others Highly collaborative and able to partner with various stakeholders Excellent verbal, written and presentation skills Detail oriented and ability to manage multiple priorities Proficient with MS Office tools (Word, Excel PowerPoint and Outlook) Must be able to read, write, speak, fluently and comprehend the English language Due to multiple time zones of colleagues, flexibility to work outside of ‘normal’ business hours will sometimes be required-
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