Learning & Development Specialist

3 weeks ago

Mumbai Metropolitan Region, India Experian Full time

Experian is a leading global information services company that unlocks the power of data to create opportunities for consumers, businesses and societies across the world. During life’s big moments – from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage their data with confidence so they can maximize every opportunity. We gather, analyse and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decisions and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime.

Experian India is a fast-growing business which works both on B2B and D2C business models and part of the global line of consumer business working extensively with rich consumer credit data anchoring solutions catering to BFSI, Fintech, e-commerce, RegTech, etc. The breadth, depth and accuracy of data, combined with analytics, help to drive informed and trusted decisions for our consumer and clients.

Here's an exciting opportunity to lead Experian India’s product function for data related value propositions focusing on the bureau business for India. Uniquely this role offers end-to-end ownership of Product Development, Product Management and revenue optimization through the lifecycle of the products by closely working with operations, sales, technology and analytics teams of the organization.

Job Description

This is an exciting role within HR department where the incumbent will work collaboratively with the India team and Regional HR team to embed a learning & innovation culture in Experian India. The role is responsible for all learning and development related needs, inducting new staff to the organization, managing learnerships and undertaking other duties that may be necessary and compatible with the nature of this role.

  • Design and roll out quarterly training calendar after buy in from top stakeholders and the training committee. Drive monthly meetings with the training committee for India.
  • Design and Drive programs to strategically amplify the use of all available internal learning platforms. Create Learning Models on focused goals and expected outcomes using Experian resources, both online and offline.
  • Structure and Drive common purpose groups, like Leaders of Tomorrow, women centric workgroups (WiE), innovation centric learning groups, GenAI focused groups, etc.
  • Track ROI for all learning programs and initiatives.
  • Drive all Diversity, Equity, and Inclusion initiatives.
  • Drive all regional and global talent and learning initiatives in India. Ensure the needs of India team are reflected in regional and global learning initiatives.
  • Steer a culture of using learnings into practice and showcase efficiency, work effectiveness, cost savings, etc.
  • Lead the design and delivery of Induction Programme.
  • Facilitate upskilling programs on internal products, tech, knowledge exchange sessions with internal subject matter experts.
  • Respond to adhoc training requests, prioritize as per business goals and facilitate.
  • Drive and track CSR activities with the CSR team (regional & local).
  • Manage closure of all Annual Mandatory Trainings and its Reporting including Statutory and POSH training.
  • Manage training providers, negotiate possible discounts, complete procurement process, and facilitate payments.
  • Prepare a complete learning catalogue for India highlighting the use of all available resources.
  • Manage Company’s learnerships and graduate programmes.
  • Compile and maintain training records. Provide monthly dashboards on all learning initiatives, achievements, and clear demonstration of ROIs.
  • Participate in HR team projects when required.
Qualifications
  • HRD degree, relevant L&D certifications
  • 8-10 years of work experience, with minimum 5 years of work experience in a learning specialist role, preferably in the IT sector
  • Strong experience in L&D especially in designing, planning, executing and facilitating trainings.
  • Experience of Skills Audit for Workplace Skills Planning.
  • Confident, articulate, and clear communication skills (verbal and written) with strong facilitation and presentation skills.
  • Analytical Skills and attention to detail.
  • Be able to collate, analyze data and prepare reports.
  • Excellent MS & IT skills – Exceptional skills in leveraging AI tools, MS Office, Word, Excel, PowerPoint, E-mail, Teams
  • Ability to work in a team and independently to a high standard without constant supervision and ensure deadlines are met under pressure.
  • Must be fully aware of the sensitivity and confidentiality of the function and act upon it.
Additional Information

At Experian we are committed to building an inclusive culture and to creating an environment where people can balance successful careers with their commitments and interests outside of work.

We care about work that works, whether that’s about where you work or adjusting your hours to fit better with your life.

Our flexible working practices, including our hybrid working model where employees can split their working time between the office and their home, support our belief that this balance brings long-lasting benefits for our business as well as our people.

Experian Careers - Creating a better tomorrow together

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