Service Delivery Engineer

2 months ago

Bangalore, India TAAS Partners Full time

About Client

India's Next Unicorn in GenAI space focused on creating Digital Agent for customer service. Founder is 3rd time entrepreneur - Has already delivered 2 successful Unicorns (Household names today)

We are pioneering the AI revolution as India's first scaled AI services company. We deliver cutting-edge AI and LLM solutions tailored for the dynamic needs of the modern world. Backed by robust funding we are a vibrant, young team set on redefining technological boundaries. Join us in shaping the future.

Role Overview: As a Delivery Engineer, you will play a crucial role in ensuring smooth transition of customer on the new platform. You will work closely with the Solutions Team to understand their business requirements and deliver effective AI-driven solutions that align with their unique needs. Collaborating with cross-functional teams, you will ensure that our Generative AI offerings provide significant value to clients while enhancing our product portfolio.

Responsibilities:

  • Develop and deliver automation software required for building & improving the functionality, reliability, availability, and manageability of applications and cloud platforms.

  • Automate the development and test automation processes through CI/CD pipeline (Git, Jenkins, Sonar Qube, Artifactory, Docker containers).
  • Build container hosting-platform using Kubernetes.

  • Introduce new cloud technologies, tools & processes to keep innovating in customer service area to drive greater business value.

Requirements:

  • Proficiency in deploying and maintaining Cloud based infrastructure services (AWS, GCP, Azure - good hands-on experience in at least one of them).

  • Well versed with service oriented architecture, cloud based web services architecture, design patterns and frameworks.
  • Good knowledge of cloud related services like compute, storage, network, messaging (Eg SNS, SQS) and automation (Eg. CFT/Terra form).

  • Experience with relational SQL and No-SQL databases, including Postgres and Cassandra.
  • Experience in systems management/automation tools (Puppet/Chef/Ansible, Terra form).

  • Strong Linux System Admin Experience with excellent troubleshooting and problem-solving skills.
  • Hands-on experience with languages (Bash/Python/Core Java/Scala).

  • Experience with CI/CD pipeline (Jenkins, Git, Maven etc).
  • Experience integrating solutions in a multi-region environment.

  • Self-motivate, learn quickly and deliver results with minimal supervision.
  • Experience with Agile/Scrum/DevOps software development methodologies.
  • Experience in setting-up Elastic Logstash Kibana(ELK) stack .

  • Having worked with large scale data.
  • Experience with Monitoring tools such as Splunk, Nagios, Grafana, DataDog etc

  • Previously experience on working with distributed architectures like Hadoop, Map-reduce etc.

What We Offer :

  • The opportunity to work in a fast-paced, innovative company that is changing the way industries operate.
  • A dynamic Work Environment with ample opportunities for professional growth and advancement.
  • Attractive salary, equity options, and benefits package 
  • A chance to be at the forefront of the AI and technology revolution with a team of passionate, like-minded professionals.

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