Admissions Counselor

3 days ago

Mumbai, India Britts Imperial UC Full time

Position Overview: Your role will start with contacting potential learners to set up virtual meetings, counsel the learners and sell / convert to admissions. You will contact warm leads for programs via phone and email / consult potential students on how our programs can help them achieve their career goals. Outcome measured will be the number of lead conversions / admissions generated.Operational skills / Role expectations:- Lead Generation, Nurturing and Conversion:- Cold calls, direct emailing, and perform other lead generation activities.- Build and manage pipeline of leads that have inquired about our programs.- Provide in-depth and customized information on courses / programmes to prospective students via phone and email.- Strong phone presence / Comfortable making 120+ dials and/or emails a day to connect with warm leads and to generate further leads.- Work with the prospective learners though the enrolment process by following up and building urgency.- Ability to build a referral funnel from the existing students.- Close sales, generate conversions to achieve weekly, monthly and quarterly quotas.Reporting and Feedback:- Adhere to the inside sales process, data management processes and workflow.- Record, track and report sales activities on timely basis using the CRM tool.- Initiate and implement plans to increase sales in coordination with reporting manager.- Periodic reports to the reporting manager w.r.t activities done- Provide feedback to leadership on call quality, observed trends, and insights from student conversations- Display efficiency in gathering market and customer info, to enable product feedback and improve product positioning.Other Skills mandatory for the role:•Thorough understanding of the sales process and should have proven track record.•Candidate to be self-motivated and entrepreneurial with a passion to drive and build sales from a modest starting point.•MS Office Skills•Excellent inter-personal, communication (both verbal and written) and listening skills•Good cross-cultural awareness to be able to effectively communicate with customers from various geographies.•Experience using a CRM•Demonstrated ability to manage and prioritize a large pipeline with difference stages in the enrolment process that require follow up.•Ability to hit metrics, targets without being micromanaged.Education: Graduate / Post graduate from any institute, MBA can be an added advantage.Experience: 3-6 years of experience in Sales function, preferably selling Higher Education courses (Inbound Sales, One-on-one selling, Lead generation and conversion roles

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