Business Analyst

2 weeks ago

gurugram, India RSA India Full time

About this role

As a Business Analyst, you would be working across the Integrated Technology Solutions function and with Business users to identify, understand and assess the detailed business requirements for IT solutions, for business process change and test support. You will spend the majority of your time working with users to understand their requirements and then documenting them for use by a range of internal IT colleagues and external suppliers. You will use your communication and analytical skills to enable a full understanding of the business’ current and future IT solution needs.


Responsibilities

  • Working with business representatives and users, and a variety of colleagues, to identify and understand their detailed business requirements.
  • Conducting evaluation of business processes and activities to identify detailed requirements, escalating process issues and improvement opportunities to process improvement colleagues.
  • Identifying, producing and reviewing functional specifications for IT applications and infrastructure.
  • Participating in joint business and IT design sessions by contributing business and/or systems knowledge to enable tailored IT solutions.
  • Supporting the development of business cases for the implementation of new or enhanced IT services and solutions.
  • Participating in the testing of IT solutions to ensure they correspond with documented specifications and business requirements.
  • Proactively developing and maintaining a current and accurate knowledge of relevant business application solutions to provide effective support to the business.


Size & Scope

Works as part of a team of IT Business Analysts

Reports to the Head of Demand Management


Skills and Qualifications

  • Previous experience of supporting customer group with the development of IS solutions and provision of support.
  • Experience of developing/designing IS solutions (application/ infrastructure).
  • Experience of preparing and delivering business cases.
  • Advanced knowledge & application of business analysis frameworks, methodologies & processes.
  • Partnering with the Business and Developing, Supporting & Maintaining IT
  • Project & Programme Management
  • Ability to train others in the use of analytical tools & methodologies.
  • Considered as an subject matter expert in at least one domain/Business area. Contributor to BA Competency practice.

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