Customer Support Representative
2 months ago
Work Engagement: In-Office Job.
Job Types: Full-time
Languages: English (speaking and written), Punjabi (speaking)
Shift: Night shift
Additional Perks: Cab Facility, PF
Responsibilities and Duties:
- Manager incoming calls.
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet customer service team sales targets.
Required Experience, Skills and Qualifications:
- Looking for both G/PG .(in any discipline).
- Strong phone contact handling skills and active listening
- Excellent communication (English, Punjabi)
- The Candidate should be comfortable for the night shifts.
- Ability to prioritise, and manage time effectively
This job opportunity is exclusively for FEMALE candidates
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