Sales Coordinator

4 weeks ago


bangalore, India V4U HR SOLUTIONS.COM Full time

PLaY Arena Sports and Adventure Pvt. Ltd. Job Title: Salaes Co ordinator Job Category: Entry Level Department/Group: Sales & marketing Job Code/ Req#: Location: Sarjapur Road Timing: 10.00am to 8.00pm. W/O - Weekday Level/Salary Range: 15,000 to 22,000/- CTC Position Type: Full Time Job Description Role and Responsibilities: Communication o Responsible for handling all customer enquiries over telephone and email. o Ensure all enquiries are responded to on the same working day. Customer Service Conversion Ratio Database o Provide information in a calm and patient manner. o Capture the requirements and avoid confusion on the calendar. o Reduce the number of missed calls. o Ratio of enquiries received and confirmed bookings. o Up sell wherever possible. Provide alternatives to customers. o Responsible for maintaining a database of all such enquiries. o Keep track of regular bookings. Maintain a database of all regulars for the various activities. o Track and update the birthday booking calendar. Ensure a separate database is maintained Coordination - Events o Ensure that all the stakeholders are informed and so that their contribution is on time for all the events. Avoid any communication gaps/complaints Qualifications and Education Requirements o Excellent communication skills with a positive attitude. Preferred Skills Interpersonal skills o o Customer orientation o Teamwork o Communication skills o Maintain quality o o Attention to details Takes Initiative Reviewed By: Approved By: Last Updated By: Date: Date: Date/Time: Confidential 1


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