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Systems Admin I

4 months ago

noida, India Stefanini Full time
Job Description
Details:

Key Responsibilities

Responsible for Monitoring the infrastructure of the client. Handling P1 and P2 Incidents. Management of incidents and service requests in ITSM Ticketing tools Like Service now, Remedy etc. Responsible for Monitoring Incidents and Tasks response SLA's. Responsible for customizing the reports and dashboard as per requirement. Responsible for Monitoring HRMs room using monitoring tool and portal.

Knowledge/Experience

Good Knowledge on monitoring tools such as (SCOM, Datadog, Solar winds). Knowledge of Event, Alert, Incident, and Incident life cycle. Basic understanding of audio\Visuals or HMRs rooms. Good Knowledge about ServiceNow reports and dashboard. Basic understanding of network. Strong Communication skills.

Skills/Qualifications

BE \ BTECH \ other degrees 6 Months - 1year of Experience in client facing environment. Knowledge of ITIL.

Competencies

Self-Starter, Leading self Good learner; Eye for detail The ability to perform effectively in an environment of rapid and continual changes. Positive attitude. Team player Job Requirements Details:

Key Responsibilities

Responsible for Monitoring the infrastructure of the client. Handling P1 and P2 Incidents. Management of incidents and service requests in ITSM Ticketing tools Like Service now, Remedy etc. Responsible for Monitoring Incidents and Tasks response SLA's. Responsible for customizing the reports and dashboard as per requirement. Responsible for Monitoring HRMs room using monitoring tool and portal.

Knowledge/Experience

Good Knowledge on monitoring tools such as (SCOM, Datadog, Solar winds). Knowledge of Event, Alert, Incident, and Incident life cycle. Basic understanding of audio\Visuals or HMRs rooms. Good Knowledge about ServiceNow reports and dashboard. Basic understanding of network. Strong Communication skills.

Skills/Qualifications

BE \ BTECH \ other degrees 6 Months - 1year of Experience in client facing environment. Knowledge of ITIL.

Competencies

Self-Starter, Leading self Good learner; Eye for detail The ability to perform effectively in an environment of rapid and continual changes. Positive attitude. Team player