PMO Coordinator

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Job Description
PMO Coordinator Job Description

Job Summary
This document outlines the job description for a PMO Coordinator role based on the global template.

Overview
The PMO Coordinator is responsible for supporting project work, including administrative support for on and off boarding contract workers, maintaining project documentation, maintaining the project team's site, and supporting the Release Management process. The role involves providing support by performing recurring and routine activities, coordinating well-defined processes, and handling standard common problems. They may also need to support the implementation of new PMO processes and compile project-related information.

The PMO Coordinator

• Applies basic project management, administrative, and coordination skills to complete assignments, following defined guidelines, instructions, and priorities
• Acts independently in administering, communicating, and providing guidance to the project team on PMO policy, procedure, and guidelines
• Refers non-routine situations to supervisor or more senior co-workers
• Receives detailed direction from supervisor on new or special assignments.
• Supports the Release Management process by working directly with management and key resources to establish standards and guidelines around the transport management and technical cutover process, and provide training and issue resolution assistance to team members to ensure that standards are being followed.

This position has the opportunity to grow into a full time Release Management role after one year.

Major Duties and Responsibilities

• Project Support Functions:

• Administers the overall onboarding and offboarding for contract workers.

• Provides support in all aspects of project management by performing a wide range of support duties.
• Applies experience and knowledge to identify issues and anticipate business needs.
• Balances conflicting priorities to establish efficient workflow.
• May coordinate and/or participate on various special projects or support the implementation or update of PMO processes.
• Maintains the project team's site and ensures all documentation is up-to-date and accessible.
• Assist with the Release Management lifecycle which includes: scheduling, coordinating and the management of releases across the enterprise for multiple applications across various portfolios.
• Ensure that standards and guidelines around the transport process are followed and understood, including the synchronization process.
• Identifies problems and opportunities for improvement within the transport and Technical Cutover process.

The job also requires performing other duties as assigned, with percentages of time spent on job duties being estimates and may vary for each position.

Skills and Expertise

• Ability to assume responsibility, with minimal supervision, for aspects of the project which have established processes in place.
• Bachelor's Degree or higher (completed and verified prior to start) from an accredited university OR a minimum of 3-5 years of relevant working experience.
• Strong communication, interpersonal, organizational, and self-motivated skills.
• Ability to work through ambiguity in a highly visible and high-pressure environment.
• Excel in effectively communicating across multiple levels of the organization.
• Knowledge of computer programs and corporate systems relevant to the assigned area of responsibility is normally required.
• Operate a personal computer to prepare emails, and visual presentations. Familiarity with software packages such as Microsoft Word, Excel, and PowerPoint.

Additional qualifications that could help you succeed even further in this role include:

• Experience with project management skills (communication, planning, scheduling, weekly reporting, escalations, etc.)
• Experience in SAP projects or ERP deployment and ERP process knowledge.
• Project Management experience in Health Care.

Work location:

• India Remote, reporting into St Paul, MN

Travel: May include up to 20% d
omestic/international
travel.
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