Sr. IT Systems Engineer

3 days ago

Hyderabad, India Kofax Full time
Job Level

Mid CareerThe Sr. IT Systems Engineer develops, maintains, and supports the Tungsten Automation technical infrastructure that includes hardware, and system software components.The Sr. IT Systems Engineer is responsible for collaborating with and enabling departmental teams with infrastructure. Sr. IT Systems Engineers are expected to leverage tooling and custom applications to monitor and optimize performance. In addition, Sr. IT Systems Engineers may be involved in routine upgrades and application support as well as root cause and post-mortem analyses around security incidents and service interruptions.As a Sr. IT Systems Engineer, you will be able to operate independently, though typically working as part of a team with varying skill sets.Key Responsibilities:Evaluate, develop, and recommend specific technology products and platforms to provide cost-effective solutions that meet business and technology requirementsResearch and design best fit hardware and configuration infrastructureProactively maintains tools for monitoring and supportParticipates in project planning and reporting across multiple effortsDrive configuration, troubleshooting, and support for infrastructureDocuments, reviews and ensures that all quality and change control standards are metDrives field and corporate roll-outs of technologyDrives the stand up of necessary system software, hardware, and equipment (physical or virtual) to meet changing infrastructure needsCollaborates with departmental staff and project teams to understand needs and enable them with infrastructureSupports technology architecture design review efforts for project and departmentsLeverages tooling and custom applications to monitor the operational status of applications, infrastructure, networks, databases, and security; optimizes and tunes performance as appropriateDrives root cause analysis, troubleshooting, support, and post-mortem analysis for security incidents and service interruptionsMaintains, upgrades, and supports existing systems and infrastructure to ensure operational stabilityOpens and manages vendor problem tickets to resolutionDrives the production of in-house documentation around solutionsMonitors tools and proactively helps teams struggling with systems issuesProvides application support for software running in productionCreates scripts and tools that drive automation and enable product teams and end users to move towards self service

Required Skills

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.Years of Relevant Work Experience: 4 years

Required Experience

4 years of relevant work experienceExperience working as part of a collaborative, cross-functional, modern engineering teamExperience with infrastructure, network, database, or security troubleshooting and remediationFamiliarity with system and environment analysis and designExperience monitoring the operational status and performance of, and configuring as well as tuning, systems, networks, or databasesExperience with operating system commands and utilities as well as scriptingExperience with cloud platforms such as AWS and AzureExperience supporting a 24x7 operationTaking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasmBuilding partnerships and working collaboratively with others to meet shared objectivesDeveloping and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiencesCreating new and better ways for the organization to be successfulConsistently achieving results, even under tough circumstancesTaking a broad view when approaching issues; using a global lensRelating openly and comfortably with diverse groups of peopleOperating effectively, even when things are not certain or the way forward is not clearActively seeing new ways to grow and be challenged using both formal and informal development channelsAdapting approach and demeanor in real time to match the shifting demands of different situations

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