Associate Director

3 weeks ago


Mumbai, India Marsh McLennan Full time
We are seeking a talented individual to join our Casualty team at Marsh McLennan. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office

Job Title:

Associate Director - Casualty Advisory

What can you expect?Serve as a strategic partner to US&C Casualty Advisory team, providing support & guidance in the development and execution of strategic initiativesPlay a pivotal role in aligning IKS Casualty Advisory delivery support with long-term strategic objectives of the US&C Casualty Advisory teamLeading and mentoring IKS Casualty Advisory teams, fostering a culture of collaboration, accountability and continuous improvementDevelop and Implement strategies / frameworks to drive practice growth, ensuring enhanced stakeholder experienceBuild and maintain relationship with key stakeholders, to ensure trust and long-term success of Casualty Advisory practiceFacilitate effective communication across departments and teams, ensuring alignment and coordination of effortsProvide analytical support to stakeholders for smooth decision-making, through actionable insights and recommendations

What is in it for you?Opportunity to be a part of world’s leading insurance broker and risk management company.A competitive salary, employee friendly policies, health care and insurance for you and dependents.A respectful work environment that values healthy work-life balance.Chance to be a part of a dynamic work culture that rewards innovation and collaboration.Future career opportunities across a global organization.

We will count on you to:Build knowledge and understanding of the Casualty Advisory business, its offerings, and strategic prioritiesAssist in the development and execution of growth strategies for Casualty Advisory practice and its sub-practicesLead a team of analysts and managers to perform in-depth data analysis, identifying trends, emerging risks, and cost drivers within US casualty claimsLeverage your advanced knowledge of industry trends around claims, insurance and risk management to develop actionable insights into a client's claims and risk management environmentSpearhead critical projects pertaining to efficiency improvements in Casualty Advisory teamEstablish a framework for consistent reporting, leveraging KPIs and metrics to assess claims performance, loss trends, and operational efficiencyAnalyze claim outcomes and support the development of initiatives to enhance claim resolution processes, reduce litigation, and improve settlement efficiency

What you need to have:Strong Insurance domain knowledge with hands-on experience in managing claims related projects and strategic initiativesStrong knowledge of US casualty claims, including legal and regulatory frameworks, claims resolution strategies, and risk management practicesStrategic Thinking: Ability to create long-term strategies and solutions that align with organizational goalsLeadership: Experience in leading and motivating teams, fostering a culture of innovation and accountabilityAnalytical Expertise: Advanced skills in quantitative and qualitative analysis with an ability to transform complex data into actionable insightsCollaboration: Strong interpersonal and communication skills to work cross-functionally with various departments and stakeholdersChange Management: Expertise in managing large-scale change initiatives within claims operations and analytics10-12 years of experience in claims, insurance analytics, and casualty claims, with at least 5-6 years in a leadership or strategic roleMust be comfortable with working on new age data management tools

What makes you stand out?Strong academic rigorStrong leadership capabilityMastery in Excel / PPT and knowledge of tools / language e.g. Power BI, PythonFamiliarity with core concepts within insurance domain pertaining to claims life cycleStrong persistence and follow-up skillsOutstanding stakeholder management skills. Ability to influence peopleAbility to interact with all levels of internal and external business partnersKnowledge and experience of resolving complex claims across a variety of relevant business lines

Why join our team:We help you be your best through professional development opportunities, interesting work and supportive leaders.We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.


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